Willow Vacation Packages

Overall, we had a nice stay and enjoyed the property. The only issue we experienced involved communication. Earlier in the day, I received a text message stating that if I needed anything, I could simply reply to that number. Around 8:00 p.m., while my husband and I were out for a walk, my father called to say he had a severe headache. I replied to the text requesting towels and something for his headache, but I never received a response. When we returned around 11:00 p.m., my father told me that no one had brought the requested items. I then called the front desk and was informed that the employee on duty was new and was not familiar with the texting system. I would recommend ensuring that all staff members are properly trained on the hotel’s communication system so that guest requests submitted by text are acknowledged and handled promptly. Aside from this experience, we had a pleasant stay.

The room was a little noisy from the air conditioner and outside noise. The shower was way to high.

Clean room

Being able to stay on the beach well after dark was a plus. Plenty of lounge chairs and a bench swing. Loved it. Also loved the rocking chairs on our porch. Pull out bed was surprisingly comfortable. Just wish there were more coffee pods - that’s the only recommendation I would make!

We had a great time during the 4th of July weekend.