Country Houses West Wight CA $164

"Very basic room. Bed ok. Room felt like being in a container. No hand towels. Breakfast was not great. No fresh fruit. Had to ask for items as buffet was almost empty. Would not stay again"

"Air con didnt work. Apparently expedia should have notified us. Windows were screwed shut. Hotel is in a great location for gunwharf but definitely needs some work doing as tired and bathroom smells."

"Everything was good. We didn't need to make use of parking. The staff were all attentive but Simmi couldn't do enough for us to make our stay enjoyable."

"Very poorly maintained rooms. Not as advertised. TV didn’t work, latches broken on windows, peeling paint, damp patches on ceiling. Staff didn’t make an effort to resolve our concerns properly when raised and seemed to think the condition was acceptable."

"Lovely hotel in a lovely location. Rooms were luxurious. However, I had to change rooms because the toilet would not flush and I was informed that a plumber would not be called until the following day! Also, the internal lift that goes to the spa was not working, and another entrance was locked, meaning that guests had to go outside the hotel to enter the spa and pool. This is not ideal. Breakfast at the HarBar in the 6th floor was good but not outstanding. In short, this hotel needs more customer responsive management to reach its potential for 5 stars."

"No did not get a beach view ,although room was clean, staff are very helpful outer side badly needing painting and smartning up, no food at this hotel u have to go next door to the Carleton hotel. Fire alarm went off late thursday night but it was ok maybe a bug in the sensory thing in the rooms? Noisy people next door to me doors banging loud conversation so not much sleep had!"

"Needs updating. Air con needs fixing. "

"Nice hotel, great location, nice breakfast and easy parking especially for cruises"

"Such a brilliant hotel. Staff were wonderful and couldn’t be more helpful. We ate in the restaurant for dinner and it was superb. Will definitely be visiting again!"