West Hills Vacation Packages

Late night check in is a huge help!

This advertised picture is definitely NOT this hotel!!! This is a small 3 story building with NO ELEVATOR!!! The first floor rooms (which we had to stay in because my husband can not use the stairs) are old and musty smelling. ugh. Tiny bathroom. Air that makes a lot of noise. And it was advertised that there is a FULL breakfast. ONLY if you go across the lot to Denny's, which they give you a seven dollar coupon for but you still have to wait to order, pay the rest and tip!! There was NOTHING in the morning at the hotel but ?coffee and juice? Not even sure that was working. And I had to ask several times for a hair dryer which is not supplied in the rooms. My granddaughter enjoyed the pool. We only stayed one night and glad of that. We WON'T be going back there!!! And just a note - this building used to be the pool and overflow for the building next door which is now a super 8 I think. We stopped using that years ago because it was awful. Should have known better than to stay here. You get what you pay for.

When booking the room I requested a room on the lowest level possible. Staff were able to get us a room on the first floor. The room was a very nice sized, updated, comfortable King bed, comfy pillows, with a spacious bathroom and shower. There were a lot of outlets and USB plugs. The bed came with reading lights on both sides of the headboard. Lots of options for different lighting. We ordered dinner from the bar and grill. Prices were decent. Food was great. Every staff person we interacted with was welcoming and smiling. Free valet service available with close self-parking availability. Will DEFINITELY stay here again!

We were not at the hotel much but the halls and room were quiet, the beds comfortable and location awesome for walking to the park, concerts (our reason) and downtown. Breakfast for us was vouchers at the restaurant which was really nice. We saw the outside pool full of people but didn't get to join them. The hotel also has a generous check out time of Noon and that helped given our late night arrival back.

Room was very nice and comfortable. Appreciated the temprepedic mattress topper. Also, slow clap and extra stars for supplying 3 pillows per person and 3 types of pillow. Well done. Robes, nice continental breakfast, GREEK yogurt parfait bar. AND yet another solid choice, GLASS not plastic bottles of San Pelecrino in the no host honor bar. Tiny area for improvement, great job having a bottle of still water and glasses waiting the room. Refill the bottle in the mornings or...place a pitcher at the honor bar so we can refill. Definitely recommend and would stay again.