West Geauga Commons Tours and Activities

Good stay overall. The room was reasonably clean and comfortable and the breakfast with made to order omelettes was great. The staff and service could use some work, however. The internet in our room did not work, and despite telling the front desk twice and one of their techs telling us they would look into it, it was never fixed and they never communicated anything about it to us. One day, we specifically asked for housekeeping to come in and clean the bathroom, but when we got back they obviously had not. When we called the front desk, they were very dismissive about it and didn't even offer to send up any towels or anything we might need.

Great place to stay and friendly staff

Beautiful building. Arcade is within walking distance of many restaurants and venues.