West Dundee Vacation Packages

Good

After a 2hr flight delay due to the Canadian Wildfires we arrived in CHICAGO. Black Car Sedan Service pickup assured arrival to the hotel, I was completely amazed. The doorman assisted with exiting the limo to an absolutely clean street, curb and sidewalk. After a 50ft walk, we were at the front desk. Only two minutes later we were headed to the elevator doors that open before we can even reach to touch the call button. The door opens to the 4th floor and our room was less than 10 feet away from the elevator. The smell was awesome and then we entered the room. Because it was late in the evening and I just wanted to wash away the travel time and the smoke from the Canadian Wildfires. I was ready bath and beelined to the bathroom. This is where reality hits. The very bath towels that I needed to dry off look like they were used to clean up urine. Thinking I could sip tea while I call for fresh linen I saw the water bottles were outside the fridge and opened and obviously used and the carafe was soiled. SAD!

The hotel is nice and the rooms are generally good, but they are not keeping up with maintenance. The plastic backboard of the bed was worn and ripped (and gross looking), and the AC was very intense and uncomfortable. Carpet and walls in halls need repair. In short, the hotel is not worth the cost.