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James Cook Hotel Grand Chancellor

4.5 star property
Luxury Wellington hotel in Wellington CBD with 2 restaurants

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for James Cook Hotel Grand Chancellor

View from room
Exterior
Buffet
Executive Twin Room
Shower, free toiletries, hair dryer, towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
The price is CA $122
CA $141 total
includes taxes & fees
Oct 20 - Oct 21
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite

Living area

Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
  • 645 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbor View

Junior Studio Suite, Harbour View

Junior Studio Suite, Harbor View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LED TV
  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Sofa bed - single
  • 645 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Terrace Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Terrace Room

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Mini-fridge
LED TV
Pillow menu
Blackout drapes/curtains
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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8.4 out of 10, Very good, (1004)
The price is CA $138
CA $158 total
includes taxes & fees
Oct 20 - Oct 21
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About the area

Map
147 The Terrace, Wellington, 6011

What's nearby

  • Wellington Central Business District - 1 min walk
  • Cuba Street Mall - 12 min walk
  • Te Papa - 14 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 3 min drive

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Buenos Aires Café - ‬3 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Collective Coffee Shop - ‬2 min walk
  • ‪Thunderbird Cafe - ‬8 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury eco-certified hotel near Te Papa
Located close to Carter Observatory and Botanic Gardens, James Cook Hotel Grand Chancellor provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Be sure to enjoy breakfast, dinner, and light fare at the two on-site restaurants. In addition to a gym and a conference center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and babysitting (surcharge)
  • Wedding services, smoke-free premises, and 8 meeting rooms
  • A 24-hour front desk, a porter/bellhop, and concierge services
  • Guest reviews give top marks for the breakfast, convenient parking, and central location
Room features
All 269 rooms have comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, mini fridges, and childcare services

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Is James Cook Hotel Grand Chancellor pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of Sept 23, 2024, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on Oct 20, 2024 start from CA $122.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at James Cook Hotel Grand Chancellor?

Self parking is available for NZD 30.00 per night.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at James Cook Hotel Grand Chancellor?

Check-out is at 11 AM.

Where is James Cook Hotel Grand Chancellor located?

This family-friendly Wellington hotel is located near the airport, within a 15-minute walk of Botanic Gardens, St Paul's Cathedral, and Carter Observatory. Te Papa and Old St Paul's are also within 15 minutes. Wellington Station is 10 minutes by foot.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1136 reviews" "
Rating 8 - Good. 399 out of 1136 reviews" "
Rating 6 - Okay. 126 out of 1136 reviews" "
Rating 4 - Poor. 51 out of 1136 reviews" "
Rating 2 - Terrible. 31 out of 1136 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jenny

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Restaurant is over priced (excessively) for what you get.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian, Kingscliff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Evan

Stayed 1 night in Sep 2024

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly helpful ataff great rooms and restaurant
Stayed 2 nights in Sep 2024

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient for a short weekend break.
Stayed 2 nights in Sep 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Convenient location, room dated.
Stayed 1 night in Aug 2024

4/10 Poor

Shelly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were extremely helpful. Room was very dated. Bathroom in particular in need of serious upgrade. Cracked basin and tiles, bathroom door rotten at the bottom, enamel in the bath flaking. Window seal in the bedroom needs to be replaced as wind was howling through moving the curtains. Breakfast disappointing. The restaurant windows were so dirty, hard to see out. We booked this hotel for a special occasion from your website, but it’s not as advertised. Overall very disappointing, only saving grace were the staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark, palmerston north

Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place kind staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Warren, Hawera

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy parking, staff were very friendly and helpful, large comfortable rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
excellent. friendly and helpful staff , clean facilities and great location
Stayed 1 night in Sep 2024

10/10 Excellent

BernadetteCec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Friendly
Stayed 6 nights in Aug 2024

8/10 Good

Nichola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before. Great price, great location and plenty of parking available. Could hear neighbouring rooms.
Stayed 1 night in Aug 2024

8/10 Good

Zac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome
Stayed 1 night in Aug 2024

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service
Very accessible to Wellington CBD, cable car, Te Papa Museum etc.
Stayed 1 night in Aug 2024

6/10 Okay

Rachel

Travelled with family
Disliked: Amenities
Walkable to the waterfront.
Stayed 1 night in Aug 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our Wellington visit. Walkable to all of the CBD and the waterfront. Cost of parking was included and that was the deciding factor for us.
Stayed 3 nights in Aug 2024

8/10 Good

Wendy K.

Stayed 2 nights in Aug 2024

10/10 Excellent

Melvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to check in, staff were very helpful. The room was very clean. Movement around the hotel was easy.
Stayed 3 nights in Jul 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, have stayed here before. Great location to shopping, food and transport. Our tv didn’t work but the staff were great trying to get it working a few times!
Stayed 4 nights in Jul 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Wellington (WLG-Wellington Intl.)