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Hampton Inn & Suites Saint John

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Primary image
Indoor pool
Indoor pool
Indoor pool
Studio, One King Bed, Non-Smoking | Iron/ironing board, free WiFi, bed sheets

Overview of Hampton Inn & Suites Saint John

Hampton Inn & Suites Saint John

4.0 star property

3.9/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
Map
51 Fashion Drive, Saint John, NB, E2J0A7

Explore the area

    Room options

    About this area

    Saint John

    Located in Saint John, Hampton Inn & Suites Saint John is in an area with good shopping. Loyalist House and Saint John Coast Guard Base Lighthouse are local landmarks, and some of the area's activities can be experienced at Marco Polo Cruise Terminal and Rockwood Park Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Harbour Station or Rothesay Arena.
    Visit our Saint John travel guideOpens in a new window
    Map

    Getting around

    • Saint John, NB (YSJ) - 19 min drive

    About this property

    Hampton Inn & Suites Saint John

    4-star eco-friendly hotel in a shopping district, rejuvenated in 2018
    Take advantage of a free breakfast buffet, shopping on site, and dry cleaning/laundry services at Hampton Inn & Suites Saint John. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
    You'll also enjoy perks such as:
    • An indoor pool with a waterslide
    • Free self parking
    • Express check-in, smoke-free premises, and meeting rooms
    • Free newspapers, coffee/tea in the lobby, and express check-out
    • Guest reviews say good things about the pool, helpful staff, and proximity to shopping
    Room features
    All guestrooms at Hampton Inn & Suites Saint John feature comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews say good things about the clean, spacious rooms at the property.
    More conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch LCD TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Languages

    English

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows standard cleaning and disinfection practices of CleanStay (Hilton)

    Social distancing

    Contactless check-in and check-out

    Safety measures

    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking on site
    • Free RV/bus/truck parking on site
    • Wheelchair-accessible parking and van parking available

    Food and drink

    • Free buffet breakfast
    • Coffee/tea in common area(s)

    Things to do

    • Fitness center
    • Indoor pool
    • Shopping

    Family friendly

    • Indoor pool
    • Laundry facilities
    • Microwave
    • Refrigerator
    • Waterslide

    Conveniences

    • Elevator
    • Free newspapers in lobby

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage

    Business services

    • 24-hour business center
    • Meeting rooms

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Accessible bathroom (select rooms)
    • Assistive listening devices available
    • Braille signage
    • In-room accessibility (select rooms)
    • Roll-in shower (select rooms)
    • Stair-free path to entrance
    • Well-lit path to entrance
    • Wheelchair-accessible business center
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible pool
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible van parking

    More

    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Bed sheets

    Bathroom

    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Shower/tub combination

    Entertainment

    • 32-inch LCD TV
    • Cable channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Iron/ironing board
    • Phone

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    Policies

    Check-in

    88% of travellers were happy with check-in
    Check-in from 3:00 PM - anytime
    Express check-in
    Minimum check-in age - 20

    Check-out

    Check-out before noon
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of CAD 25.00 per accommodation, per stay
    Service animals are welcome, and are exempt from fees
    2 per room (up to 50 lbs)
    Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Optional extras

    • Pet fee: CAD 25.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards, and cash
    Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

    We should mention

    Only registered guests are allowed in the guestrooms
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

    National rating

    This property has received its official star rating from Canada Select.

    Property is also known as

    Hampton Inn Hotel Saint John
    Hampton Inn Saint John
    Saint John Hampton Inn
    Hampton Inn Saint John Hotel
    Hampton Inn Suites Saint John
    Hampton & Suites Saint John
    Hampton Inn & Suites Saint John Hotel
    Hampton Inn & Suites Saint John Saint John
    Hampton Inn & Suites Saint John Hotel Saint John

    Frequently asked questions

    Does Hampton Inn & Suites Saint John have a pool?

    Yes, this property has an indoor pool.

    How much does it cost to stay at Hampton Inn & Suites Saint John?

    As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Saint John on Nov 1, 2022 start from CA $146.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Is Hampton Inn & Suites Saint John pet-friendly?

    Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 25.00 per accommodation, per stay. Service animals are exempt from fees.

    How much is parking at Hampton Inn & Suites Saint John?

    Self parking is free at this property.

    What time is check-in at Hampton Inn & Suites Saint John?

    Check-in is from 3:00 PM - anytime.

    What time is check-out at Hampton Inn & Suites Saint John?

    Check-out is at noon.

    Where is Hampton Inn & Suites Saint John located?

    Situated in a shopping district, this eco-friendly hotel is within 3 mi (5 km) of Stewart Hurley Arena, Cathedral of the Immaculate Conception, and Saint Joseph's Hospital. Rockwood Park and Harbour Station are also within 3 mi (5 km).

    Can I cancel my reservation for free at Hampton Inn & Suites Saint John and receive a full refund?

    Yes, Hampton Inn & Suites Saint John offers free cancellation on select room rates, because flexibility matters! Please refer to Hampton Inn & Suites Saint John cancellation policy on our site for more details about any exclusions or requirements.

    Overall score and ratings

    3.9

    Good

    Rating 5 - Excellent. 374 out of 1000 reviews
    5 - Excellent 37%
    Rating 4 - Good. 326 out of 1000 reviews
    4 - Good 33%
    Rating 3 - Okay. 165 out of 1000 reviews
    3 - Okay 17%
    Rating 2 - Poor. 87 out of 1000 reviews
    2 - Poor 9%
    Rating 1 - Terrible. 48 out of 1000 reviews
    1 - Terrible 5%

    4.1/5

    Cleanliness

    4.3/5

    Staff & service

    3.9/5

    Amenities

    3.9/5

    Property conditions & facilities

    3.7/5

    Eco-friendliness
    Write a review

    4/5 Good

    Juanita
    Travelled with family and small children
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Great location, close to shopping
    Stayed 1 night in Sep 2022

    2/5 Poor

    lisa
    Travelled with partner
    Liked: Staff & service
    Disliked: Cleanliness, property conditions & facilities
    Poorly remodelled room was first impression. Fan a/c system was half attached to window. Shower grout and frame were moldy. Wrappers and dirt still on carpet around bed. Seemed below standard for a Hilton.
    Stayed 1 night in Sep 2022

    3/5 Okay

    Lawrence
    Travelled with family and small children, Travelled with pets
    Disliked: Cleanliness, staff & service
    The room was dirty someones contacts were on the sink had to repeatedly ask for towels and pillows
    Stayed 3 nights in Aug 2022

    4/5 Good

    Joseph
    Liked: Cleanliness
    Pool, checking in
    Stayed 1 night in Aug 2022

    1/5 Terrible

    Colleen
    Travelled with pets, Travelled with partner
    Liked: Staff & service
    Disliked: Cleanliness, property conditions & facilities
    we were very disappointed with it there was garbage out the front on the ground that stayed there a whole stay somebody spilled something upstairs and threw napkins on it it stayed there for the day as well just not happy with it breakfast that was supplied everything had meat in it so we had to go out for breakfast and the tables weren't clean
    Stayed 2 nights in Aug 2022

    1/5 Terrible

    Crystal
    Travelled with family
    Disliked: Cleanliness, amenities
    Really disappointed in the pool area. We booked with this hotel for the waterslides. This was our family getaway. We noticed that no one was in the pool area. The reason was the chemical smell was so sharp that you couldn't stand to be in the area. It was so bad that it would cut your air off. One other parent looked like he was crying because of the fumes burning his eyes. We had disappointed kids as this is the only thing they wanted for there vacation.
    Stayed 1 night in Aug 2022

    5/5 Excellent

    Leidy
    Travelled with family and small children
    Liked: Cleanliness, amenities, property conditions & facilities
    All the staff were friendly, its a great place to stay.
    Stayed 1 night in Aug 2022

    1/5 Terrible

    Sylvie
    Travelled with family, Travelled with group
    Liked: Cleanliness
    Disliked: Property conditions & facilities
    We arrived at 5 pm and our room was not ready. Mattress and pillows need to be changed (did not sleep well for two night and woke up with soar back). Air conditioning is very noisy (old needs to be updated). Staff was friendly but not organised ( very confused). Hotel is in good location but will not return for previous mentioned reasons.
    Stayed 2 nights in Aug 2022

    5/5 Excellent

    Richard
    Liked: Cleanliness, staff & service
    Nice staff, furniture could use updating and bathroom needs updating.
    Stayed 1 night in Aug 2022

    3/5 Okay

    jeffrey
    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities
    They were late with check-in. Room was only ready at 5 pm.
    Stayed 2 nights in Aug 2022