You can change or cancel this stay if plans change. Because flexibility matters.
Located in Saint John, Hampton Inn & Suites Saint John is in an area with good shopping. Cathedral of the Immaculate Conception and Stone Church are local landmarks, and some of the area's activities can be experienced at Marco Polo Cruise Terminal and Rockwood Park Golf Course. Stewart Hurley Arena and Lord Beaverbrook Rink are also worth visiting.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
It’s was old and our room was dirty and the hide a bed was not changed from the last guests, the toilet wasn’t cleaned. The whole property needs a renovation
Loved the breakfast - we had to change rooms because of a leaky bathtub and then our new room had food from the previous guest still in the fridge. The chef at breakfast was rude but the front desk staff was amazing!
The staff are exceptional. They really stood out as the predominant feature of my stay.
When we checked in the incorrect room was reserved. We had reserved 2 queens but were told we had 1 king size. Staff could guarantee 2 queens as they were overbooked. Complimentary breakfast was not adequate for the amount of people staying at hotel. There were wait times for food. Security said 10 pm was quiet time even though we weren't told at check in. Also the hotel was full of kids and hockey parents trying to enjoy the stay. Saturday night security shut down pool at 9pm even thought it stated on sign 10pm. We weren't notified at check in of $25 incidental fee per night. Exit door at back was not operational to get out and had a sign stating so. This was not fixed for least a day in which I would assume would be against fire code. This was address to front desk who said they couldn't do anything because it was the weekend.All in all not impressed. Neither were a lot of the parents.
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