Welcome Vacation Packages

Wish there was coffee in the lobby at all times

Great staff. Nice rooms. Would stay here again.

I had a corner room with city view over 4th of July weekend to be able to see the fireworks. That was the nice part. What bothered me is that neighbors in the residences next to the hotel can see right into the hotel room if your shades are open. One of the windows had no room darkening shades which was miserable for me being on California time & waking up with the sun. Paid parking on the G2 level underground lot isn't ideal but at least there's guaranteed parking. I won't stay there again.

Everyone was great, then staff was amazing. The only issue we had was the TEXT System for room service was not good at all. We tried to us it 4 times and it did not work at all. The entire staff was amazing. We has a credit for the room service but was not aware. Once I brought it to the attention of the floor manager. I totally spaced on her name. She was blonde, wore a flowery blouse and had on khaki pants. Was super helpful. The front desk staff was also great, I had many of them help me out but Terri and Elvis were the names that stood out.

Very friendly, welcoming staff on arrival. Beautiful room and excellent service from housekeeping.