Welbourn Vacation Packages

Great place to stay staff were helpful. Clean well organised definitely returning

The staff including Mia on the front desk, Millie on the bar and serving staff in the restaurant were all very helpful. Suggest more help in the bar at busy times as it sometimes takes a long time to get drinks. Special mention to Sarah, Events Manager and the chefs in the kitchen, the special meal for 20 was excellent. Our special occasion anniversary weekend was a great success. Thanks everyone.

Nice clean rooms, friendly staff, great city centre location, easy access to shops, restaurants, bus station and university.

Booked two bedrooms for family and both had issues. Bedroom 204 - leaking air conditioning unit and a huge stain on the carpet. I cannot believe the cleaner had not flagged the issue prior to our stay. The dripping meant we had an horrendous nights sleep. Bedroom next door - missing a panel in the shower and meant the floor was soaking wet. Both rooms should have never been let out and something you would not expect from a Holiday Inn room. We did complain to Reception next morning and he was sympathetic (offered us a complimentary hot drink). However, this does not cover the horrendous stay - will NEVER book to stay here again- be warned the standards in this hotel are sub-standard. Awful Holiday Inn rooms!!!