Walnut Vacation Packages

great location swanky vibe nice staff nice pool but the pool patio area gets not so great and such a simple fix plz redo that for next summer

Chad at the front desk was awesome. It may be the smallest front desk in any hotel in Chicago, but the people that work there have the biggest hearts

honestly this place wasn’t bad. fairly clean. tv never worked. wifi was slow. however, one thing I’m extremely upset about is that I was told we would be getting charged taxes a $75 refundable security deposit and an additional urban nightly fee which would be charged every night. Come to find out when checking out. The urban nightly fee was also taxed, which felt like a scam so I had to pay an additional $75 which kind of felt like they were just charging me the security deposit and hiding how they were charging it. This was not disclosed to me when booking and this was not disclosed to me from the hotel when I called and asked specifically about the charge. please keep in mind that you will be charged not only the urban nightly fee but taxes on top of that and the room every night.

love the property! very beautiful view!

I had such a good time at Riu Plaza Chicago. The rooms were super clean and comfortable. The location was amazing and almost every landmark in downtown Chicago was in walking distance. The staff were so nice, friendly and helpful. Their food was not my favorite but it was nice to have a buffet breakfast before heading out. The rooftop restaurant and bar had an amazing view and if you like sipping few drinks while you’re enjoying the downtown landscapes you should try it. The only thing that I would to mention is the housekeeping staff was sometimes too loud around the check-in time, talking loudly and slamming the doors. I understand they have to rush to make the rooms clean and ready for the next guest, but if you’re trying to take a nap or have a meeting it’s a little bit disturbing. I will definitely be back on my next trip to Chicago.