Village of Germantown Vacation Packages

Hotel wasn’t the cleanest. Room was cleaner than the hall ways and elevators areas.

Rooms are definitely have not been sound proofed like mentioned in the description. Had trouble hearing our neighbors talking until 3am rwo nights in a row. Contacted staff and no real help in solving the issue. Photos are also little misleading, room only includes your standard bed and bathroom. Otherwise clean and resonably updated.

Hotel was great! The bar was absolutely horrible. I went to the bar on Thursday night around 9pm, it was kind of crowded, took about 10 minutes to order a draft beer, and even longer to get it. When it finally arrived, which took a good ten minutes, the bartender and barback never checked back up on me, even when I had an empty glass in front of me. I flagged down the barback, asked for my check, and waited five minutes. Threw down $5, and left. Friday night, bar had maybe ten people in it at 8pm. After getting the attention of the bartender and barback twice asking to make an order and getting "Just a second, we'll be right with you", I left after 20 minutes. Horrible, horrible service in the bar. I can't recommend it.

The Hotel & Casino was very nice! Clean, friendly staff! However, when we were told at check-in how to use our Food & Beverage Credit, it was not being excepted at the check-out when ordering and we were told to go back to the Hotel Check-In to get it fixed! At that point, we were too tired and considered it a loss.

We loved the place wgen we git there. Friendly staff and nice, spacious rooms. It went downhill from there. We ate at their restaurant and the food was terrible. Old cheese on a salad, undercooked vegetables, dry sushi. We coulnt eat it. We were there for an overnight getaway and concert. After the concert, we went straight to bed. The next morning, I turned back my blanket to find this dried, bloody booger on my comforter. So disgusting. We reported it, but just git, "Ew. We should look into that." No apologies. I would never stay here again.