Villa Hills Vacation Packages

My 2 night stay was ok. We saw roaches on the second day which made the stay uncomfortable. When i mentioned it to the front desk person, she said, "Oh, I'm sorry". That made me feel like she didn't care. I will not return to this property...EVER

Overall property was nice, clean and well kept. Customer service was friendly. But the area is not convenient at all. Please also be aware that there is no river view at this hotel. Only parking lot views. If you're heading there for a quick stay and are renting a car, it will be a good stay. But if you are relying on transportation, I would highly recommend staying somewhere closer like Newport or in Cincinnati.

We had a wonderful time for our 1-year anniversary. The room was very spacious and we had a balcony. I was very pleased with everything. The only thing I was not happy about was the fact that they did not accept cash. My husband is a firm believer in cash and he does not like banks. We almost always pay with cash everywhere we go. We should have been notified about that long before the day of so we could have prepared for that. I was just lucky that my bank allowed overdraft and I was able to rush to a bank on Saturday morning 30min away to put the money back in my account before being charged. That was very inconvenient for us because we was on vacation.

Loved the property. Maybe a 5 minute walk from where I needed to go. I called the front desk for someone to help zip up my dress and she came quick! They only offer valet parking though. Had great mocktails as well and the chicken sandwich was fire. I’d stay there again.

The hotel was on point. Clean, rooms were huge, bathroom were nice and big. The only thing we didn't like was the bed was so so hard. We woke up cause our bodies hurt. That was the only downfall.