Toughmart Vacation Packages

Hôtel un peu vieillot à l’écart du cœur de Agadir. Personnel très serviable. Hôtel très propre.

Nice food daily changed. Many swimming pools. Amazing staff. Just a little quieter off peak. Booked a room with private pool - but turned out it was a sharing pool and NOT a pool. It was shallow 30cm. So that’s wrongly advertised and beware. When checking out the reception staff accused us of stealing towel cards which was ridiculous and that ruined our experience right at the end. Apart from that it was a great trip

Our stay at Darna Guesthouse was amazing. Sarah and her family welcomed us in, were super helpful with recommendations and booking anything we needed, including tea and biscuits on arrival! She booked us taxis to and from the airport, a lovely Hammam and massage at a beautiful riad and recommended lots of places not to miss in Tamraght. The weather was really cold but Sarah provided a small heater so we could be nice and cosy. The room was lovely, showers are heated by the sun so were nice and hot every day apart from our last day because there was a big storm. There are only four rooms at the guest house so breakfast is personalised for you daily and is absolutely amazing! Sarah even sourced gluten free bread for my friend and Leah made us gluten free pancakes! It was nice to chat to other guests too. There is ample balcony space for each room including hammocks and sofas/benches outside and you can see the sea. The property is at the top of the hill but it’s still only a 10-15 min walk to the sea as you can cut through the town. Most nights it was really quiet and chilled although there were some noisy neighbours on NYE but that’s to be expected. My friend joined me half way through the week and Sarah offered to have our room cleaned and fresh towels given mid-week for when my friend arrived which was lovely. Thank you Sarah, Youssef and Luna - I hope we’ll be back!

Unfortunately, our stay at Dominium Palace was very disappointing, and we would not recommend this hotel. Cleanliness was a major concern. We found hairs in the bedsheets, including after being moved to different rooms. For a hotel of this standard, this is simply not acceptable. Customer service was also poor. Even basic requests often required repeated follow-up. On one occasion, we requested towels for our room and the request was not dealt with, leaving us to chase it ourselves. We also experienced housekeeping entering our room while we were trying to sleep, which we found extremely intrusive. The biggest issue, however, was the lack of accommodation for food allergies. We had informed the hotel in advance about my partner’s dietary requirements, but there was no meaningful support, preparation or willingness to go the extra mile. We were essentially left to speak to the breakfast staff ourselves. For someone with a genuine food allergy, this is extremely disappointing and does not provide the reassurance or care you would expect from a hotel. Overall, the cleanliness, communication and customer service fell well below expectations. Agadir itself was enjoyable, but unfortunately Dominium Palace was the most disappointing part of our holiday. Based on our experience, we would definitely look elsewhere.