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Reviews of Ryokan Murayama

3.5 out of 5
Ryokan Murayama
Nishinoisshiki cho 3-chome 829, Takayama, Gifu-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 188 reviews" "
Rating 8 - Good. 77 out of 188 reviews" "
Rating 6 - Okay. 13 out of 188 reviews" "
Rating 4 - Poor. 5 out of 188 reviews" "
Rating 2 - Terrible. 0 out of 188 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Luciano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome traditional Japanese hotel experience, the rooms are simple as expected but great views. The staff is very friendly and accommodating. The traditional dinner is a must, good value for the amount of food. Not a lot of restaurants around the hotel but only approx 20-30 minute walk to city centre (or short taxi ride away).
Stayed 3 nights in Feb 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff, spoke excellent English. Quiet, traditional Japanese room, loved it
Stayed 1 night in Jan 2024

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family stayed at this ryokan for two nights in November. We would recommend staying here for the experience of a Japanese inn and the fact that it is very authentic. We found the staff to be professional and polite. The drawback is the inn is located in an area quite a distance from the center of town and from all of the temples and shrines. If we were not a family of walkers it would have been a problem. We also reserved and had the dinners each evening which was a very enjoyable and worthwhile experience. Do not be afraid of "sleeping on the floor." It is very comfortable and we slept well! The experience is a MUST during a trip to Japan.

10/10 Excellent

Alexander

Stayed 1 night in Nov 2023

10/10 Excellent

Mariepaz

Good ppl
Stayed 1 night in Sep 2023

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely and very helpful. A very walkable distance to the station and well serviced by the local bus.
Stayed 2 nights in Sep 2023

10/10 Excellent

Devin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this ryokan. The owner was very helpful and kind providing transportation to the rail station. I highly recommend the traditional meal, it was delicious and was a highlight.
Stayed 2 nights in Jul 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a relaxing stay. It’s giving ryokan vintage vibes but we loved it.
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Traditional ryokan
Helpful lift to and from train station as this hotel is quite up the hill. Lift has to be prior arranged get a number to call and need to arrive before 5pm. Shuttle into town is 10am. It’s a traditional hotel so futons and shoes off throughout. The futons were very uncomfortable and I could sleep. We also had staff walk into our room after we’d checked in and were getting changed which didn’t help with feeling relaxed. The squat toilet smelt like a urinal you had to use a toilet in the corridor to get a western style toilet. There were hairs on the bedding so it wasn’t really clean. We did use the couples onsen and this was appreciated. But we were glad we were only staying one night.
Stayed 1 night in Jul 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service with excellent dinner and breakfast. Highly recommend if you want to experience real Japanese life .
Stayed 1 night in May 2023

10/10 Excellent

Benjamin

Stayed 2 nights in Mar 2023

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Ryokan that offers free private on-sen.
The amenities were basic. The breakfast and dinner were delicious. I love the option of free private onsenI. I did not kNow the hotel offers complimentary shuttle service to/from the train station within designated hours. The hotel manager is super nice and can communicate in Englidh. I do wish that there is coffee.
Stayed 1 night in Dec 2022

10/10 Excellent

Marsolin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
An outstanding Ryokan experience
Murayama Ryokan is superb. Dinner and breakfast servings are not just filling it’s also healthy. The food is just delightful. Be sure to try on the Yukata for the dinner. The tatami room floor and the hallway carpet floor are super clean. It’s an old Ryokan, but I highly recommend staying here. I think the receptionist might be the Owner, just by the way he treated us. We had a great experience.
Stayed 1 night in Feb 2022

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Like many ryokans, the property seems a bit older (thin walls, creaky elevator, etc.), but there was not a dingy or rundown feel like many ryokans in this price range seem to have. Everything was clean & tidy. The service was great. Normally, the baths are separated by gender, but on one of our nights there were only two families on the property, and the owner arranged for each family to have their own bath. (It might be a bit uncomfortable for Westerners, but family bathing is a common practice in Japan.)
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the staffs are all nice and they have two sets of onsen. The two on the second floor are for male and female separately and the one of the first floor are for couples or families who wants to enjoy taking a bath or onsen privately.
Stayed 1 night in Dec 2020

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous ryokan
Huge hotel that felt like cosy family home with choice of onsens, all immpecable, and delicious food. The free shuttle service was very much appreciated.
Stayed 2 nights in Feb 2020

10/10 Excellent

Rujipatch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness and comfortable rooms cleanliness and comfortable rooms
Stayed 2 nights in Jan 2020

10/10 Excellent

TRAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Siobhan, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot on top of the hill, the staff were extremely friendly and helpful. Only thing was our room didn’t have a bathroom and have to use a public batch/shared private bath.
Stayed 2 nights in Dec 2019
Response from Hide on Dec 27, 2019
Thank you very much for having stayed at our hotel this time. Also, thank you again for having posted a review despite being busy. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Different feel than usual hotel stay. Take off shoes at main entrance, luggage-only elevator, futons, onsen etc. Room is very spacious n quiet. 2. Free shuttle only upon arrival n departure n specific timings, earliest only 10 am. Rest of shuttle bus timings need pay 210 yen. 3. Staffs are helpful but very limited English. Do not expect concierge help in hotels to provide recommendations etc. 4. Walk from ryokan to Takayama station is about 25 mins. Night time if single lady can be intimidating as not much street lights. 5. Fory 3 nights stay in mid Dec, i had the whole onsen to myself whenever i visit evening times. It's an indoor onsen with no outdoor view, more like a public bath. 6. Took their traditional Jap breakfast abt 3000 yen per pax, food is nice. 7. Checkout time is early 10am. You can leave your luggages with them but at a charge of 200 yen per pc. 8. Unexpected 150 yen spa tax per pax, even if pax doesnt use the onsen facility but was told it's a regulation imposed by government.
Stayed 3 nights in Dec 2019

10/10 Excellent

Wisit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. The folks who ran the Ryokan were kind and helpful. The Japanese breakfast was delish and overall we had a great experience. It’s about 20 minutes walk to downtown, but the offer a free morning shuttle and shuttle to and from the train station. We would absolutely stay again!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place to experience traditional Japanese Roykan and dinner.
Stayed 1 night in Oct 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great local experience
Hosts great, local village excellent, township is fantastic
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a lovely spot, though a bit of a walk from the town centre. They have a free shuttle though, which is great. Overall a great stay!
Stayed 2 nights in Sep 2019

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We had a wonderful stay with the food and hot springs bath being the highlight. The staff were so accommodating.
Stayed 1 night in Sep 2019

8/10 Good

NOURRY

Liked: Cleanliness, staff & service, property conditions & facilities
good accommodation close to Takayama old city.
Stayed 2 nights in Jul 2019

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely traditional Takayama stay
This is a lovely traditional place. It is quiet, with excellent service. Shuttle service was provided into town. The breakfast was beautifully presented. This is our second stay here.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax Japanese style
A lovely traditional Japanese Inn. There is some minor wear and tear, but to be honest this adds to the atmosphere. The service was excellent, as was the food. It is within easy reach of the key sites around Takayama. It's a little out of the town centre, but in a lovely quiet area (only a 5 minute walk from Hida no Sato village). We had a very relaxing time here. Our family room was very spacious and sleeping on tatami mats and futons was very comfortable. We also enjoyed a hot spring bath together - which is an excellent way to unwind. I strongly recommend this as a place to stay.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Ryokan on the Edge of Town
My wife and I had a wonderful stay here. The staff are extremely nice, the dinner was absolutely delicious and reasonably priced, and the room itself was like nothing we had ever stayed in before. The location is a bit quiet but still not a far walk from town if you miss the last bus, and the train station is easily reached by their shuttle. We felt the distance from the main part of town added to the experience!
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Lovely people. Fun experience. As stated by others, in need of some long term maintenance or refurbishing. Dinner, about US30, outstanding experience and cuisine thst is definitely worthwhile for one night. Good value. Not many other good restaurants in vicinity. Overall stay, pleasing.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, wonderful stay. 10/10. Shoutout to Murayama-san - driver, receptionist, chef, and owner of Ryokan Murayama! He personally picked us up and dropped us off at the train station every day, and cooked us lovely breakfasts and dinners during our stay there. Stellar customer service. The ryokan itself was charming, clean, spacious, and comfortable. Access to the train station was easy with the in-house shuttle bus, and getting around by Takayama's own public bus was also a breeze with the bus stop located just down the road. We thoroughly enjoyed our stay there, and would happily stay again!
Stayed 2 nights in Apr 2019

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice House To Stay During Winter
Quiet place and Relax. Owner very friendly and breakfast is super good.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Rodrigo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Goog place to stay and every Driver knows where is it, even they have a shuttle bus for free in different hours
Stayed 1 night in Dec 2018

10/10 Excellent

Hui Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and warming
The Ryokan Murayama has been a bless since the crowding and hectic Tokyo 5 days... especially our room are extremely spacious. Host has been wonderful, and extremely hospitable..... It was a memorable and wonder stay..... Love the Onsen, we has utilised it to the max. Will come again if we visit Takayama again.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very kind n helpful. Distance is not central but easily accessible with their shuttle service and cabs. Worth staying for this price in my personal opinion.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Some good, some not so good
My review of Ryokan Murayama is mixed. Pros: Quiet location away from downtown; large room; good food; friendly staff. Cons: Location means relying on a local bus or taxi, except for the morning when the inn runs a shuttle to the station. Few restaurants nearby. Facilities are clean but somewhat worn. An important note to guests. We were told that we had to check in by a certain time to be in time for dinner, but were not told that dinner required a reservation. When we checked in, dinner for that evening was sold out.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2018

10/10 Excellent

Donnie, Fortrose, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful location
Very welcoming and attentive and happy to help and go the extra mile.
Stayed 2 nights in Sep 2018

8/10 Good

Donna, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and very helpful. They provided us with transport from the train station on our arrival and when we left. They were very helpful with information and maps of the local area. The evening traditional dinner was delicious and abundant. The room was comfortable. Thank you....we enjoyed.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
authentic traditional ryokan stay
very authentic traditional stay. Indoor family onsen was a bonus. Dinner is a very good spread!
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Lovely staff. Facilities look a bit tired (and haunted, but that’s just me watching too many Japanese horror films). Free bus shuttles to the train station. Very near the Hida Folk Village.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, delicious food.
We stayed for two nights and the traditional room was very comfortable. On the first night we booked in for dinner and it was worth every Yen...absolutely delicious. Probably the best food we've had in our 2 weeks in Japan. The ryokan is close to the folk village, although we didn't visit. The courtesy bus is a nice touch because it is a 15 or 20 minute walk from the train station. Would definitely stay here again.
Stayed 2 nights in Apr 2018