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Quality Inn & Suites Downtown

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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Quality Inn & Suites Downtown

Quality Inn & Suites Downtown

2.5 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
454 James Street, Syracuse, NY, 13203

Explore the area

  • Popular LocationSt. Joseph's Hospital Health Center5 min walk
  • Popular LocationThe Oncenter14 min walk
  • Popular LocationArmory Square14 min walk
  • AirportSyracuse, NY (SYR-Hancock Intl.)9 min drive

Choose dates to view prices

About this area

Syracuse

Located in Syracuse, Quality Inn & Suites Downtown is in the city center. Brooklawn Golf Course and Clark Reservation State Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore State Park at the Fair and Burnet Park. Check out an event or a game at Carrier Dome, and consider making time for New York State Fairgrounds, a top attraction not to be missed.
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What's nearby

  • St. Joseph's Hospital Health Center - 5 min walk
  • Erie Canal Museum - 5 min walk
  • Museum of International Masks and Puppets - 11 min walk
  • The Oncenter - 14 min walk
  • Armory Square - 14 min walk

Getting around

  • Syracuse Regional Transportation Center - 4 min drive
  • Hancock Intl. Airport (SYR) - 9 min drive

Restaurants

  • The Sweet Praxis — 5 min walk
  • Laci's Tapas Bar — 6 min walk
  • Otro Cinco — 7 min walk
  • Roji Tea Lounge — 8 min walk
  • Clark's Ale House — 8 min walk

About this property

Quality Inn & Suites Downtown

Syracuse hotel in Downtown Syracuse, near Carrier Dome
Along with a fitness center, this hotel has coffee/tea in a common area and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. All 47 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LED TVs with digital channels. Other amenities available to guests include coffee makers, free weekday newspapers, and free local calls.
Quality Inn & Suites Downtown offers 47 accommodations with safes and coffee/tea makers. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • Arabic
  • English
  • Hindi

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Free WiFi
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Guest rating 3.5+
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Policies

Check-in

Check-in from 2 PM - 5:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Econo Lodge Downtown
Econo Lodge Hotel Downtown
Econo Lodge Syracuse
Quality Inn Downtown Syracuse
Quality Downtown Syracuse
Quality & Suites Syracuse
Quality Inn & Suites Downtown Hotel
Quality Inn & Suites Downtown Syracuse
Quality Inn & Suites Downtown Hotel Syracuse

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 172 out of 556 reviews
5 - Excellent 31%
Rating 4 - Good. 228 out of 556 reviews
4 - Good 41%
Rating 3 - Okay. 83 out of 556 reviews
3 - Okay 15%
Rating 2 - Poor. 39 out of 556 reviews
2 - Poor 7%
Rating 1 - Terrible. 34 out of 556 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family
We got charged twice. Still trying to get the hotel to refund us.
Stayed 1 night in Jul 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very very nice, I cannot wait to be back to this hotel later this month
Stayed 1 night in Jul 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely horrible. When we arrived back to our hotel in the middle of the night we were locked out of our room with all of our belongings were in there. We went to the front desk and the attendant was sleeping and we had to wake him up, he said he fixed the key card but when we went back to our room it did not work still. We did this THREE times and each time we arrived back to the front desk we had to wake him again. The attendant was so out of it he seemed to be under the influence of something. He had no sense of urgency or care for the valuables that we had in our room. A maintenance man or employee I’m not sure which finally arrived to let us in the room and then they fought with us how we were unable to receive a refund when we were no longer going to be staying there. They were so unprofessional through out this entire situation, I wouldn’t never ever recommend these hotels to anyone I know after seeing they will clearly hire anyone.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service
The staff was very nice.
Stayed 1 night in Jul 2021