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Reviews of Quest Cronulla Beach

4 out of 5
Quest Cronulla Beach
1 Kingsway, Cronulla, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 265 out of 545 reviews" "
Rating 8 - Good. 184 out of 545 reviews" "
Rating 6 - Okay. 59 out of 545 reviews" "
Rating 4 - Poor. 26 out of 545 reviews" "
Rating 2 - Terrible. 11 out of 545 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All staff helpful and welcoming. A very enjoyable stay.
Stayed 3 nights in Apr 2024
Response from Katarina on Apr 14, 2024
Hi Anthony, Thank you for your kind words about your recent stay. We're delighted that you found our staff helpful and welcoming. It means a lot to us that you had an enjoyable experience. We hope to welcome you back again soon for another great stay.Kind Regards,Quest Cronulla Beach

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location close to beach and shops. Noisy with nearby bars at weekend evenings. Lovely pool. Good service.
Stayed 5 nights in Feb 2024
Response from Patrick Miller on Mar 11, 2024
Thank you Carole for your review. It was great to hear you enjoyed your stay with us and you enjoyed our location. Also it was nice to hear you enjoyed our pool, gym, spa & sauna area. We look forward to seeing you again at the hotel very soon.

8/10 Good

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked reviews. Requested a quite floor. Was put on the 3rd floor. Everything was great.
Stayed 2 nights in Mar 2024
Response from Patrick Miller on Mar 11, 2024
Thank you so much for your review. It was great to hear you enjoyed your stay with us and you were in an apartment on a higher floor. We look forward to welcoming you back to the hotel again very soon.

2/10 Terrible

Thishanthi

Stayed 2 nights in Mar 2024
Response from Patrick Miller on Mar 28, 2024
Thank you for your feedback.

4/10 Poor

Thishanthi

Disliked: Property conditions & facilities
We were allocated a room on the ground floor. It was super noisy on Friday and Saturday night with music blaring from the bar downstairs. I we barely got any sleep as it stopped only at 1am. Would have been great to have this information on the website before a booking was made.
Stayed 1 night in Mar 2024
Response from Patrick Miller on Mar 13, 2024
Thank you for your review. I was very disappointed to read about your experience with us. I will be following up in regards to the noise from Northies. I would like to reassure you that we will be taking this matter seriously as these hours all noise must be ceased. We do look forward to another opportunity to welcome you back to the hotel for a much more memorable experience with us.

10/10 Excellent

Ethel

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was super helpful and accommodating.
Stayed 4 nights in Feb 2024
Response from Patrick Miller on Mar 1, 2024
Thank you Ethel for your review. It was great to hear you enjoyed your stay with us. We really look forward to seeing you again at the hotel very soon.Warm RegardsPatrick MillerProperty Manager

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with all the self catering services you need.
Stayed 2 nights in Feb 2024
Response from Patrick Miller on Feb 26, 2024
Thank you for your feedback we look forward to welcoming you back to the hotel again next time.

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking to every convenience and the beach.Leave the car in the secure car park.
Stayed 2 nights in Feb 2024
Response from Patrick Miller on Feb 12, 2024
Thank you so much for your review. It was great to hear you enjoyed your stay with us. We really look forward to welcoming you back to the hotel again very soon.

6/10 Okay

Jane, Ogunquit

Travelled with partner
Liked: Cleanliness
First floor rooms facing the ocean are over a nightclub/bar and it is extremely loud until12:30 am on Friday & Saturday night; do not expect to get any sleep until the music shuts down. Bathroom shower head is too low, even after adjusting it. TV should be mounted on the wall, as it is not fully visible from the bed. Location is convenient to beach, retail & restaurants.
Stayed 4 nights in Jan 2024
Response from Patrick Miller on Feb 5, 2024
Thank you so much for completing your review. We appreciate all of your feedback. We look at making the necessary adjustments to the shower head and the TV. We have room in quieter sections of the hotel that are not noise effected. We look forward to welcoming you back next time.

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, staff were helpful and friendly. I could leave my car in the carpark before check in which meant i didn't have to find street parking. Great views facing the ocean, room was clean and beds were comfy.
Stayed 1 night in Feb 2024
Response from Patrick Miller on Feb 3, 2024
Thank you so much Natalie we really appreciate all of your feedback and look forward to welcoming you back to the hotel again next time.

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot - right on the beach and close to all that Cronulla has to offer. The pool is a great length for exercising and the spa is warm and strong. Our 2 bedroom apartment was super comfortable, as were the beds and pillows. We’ll be back!
Stayed 1 night in Jan 2024
Response from Patrick Miller on Jan 24, 2024
Thank you for completing your review. It was great to hear you enjoyed our location also that you got to use our pool, gym, spa & sauna area. We appreciate your feedback and look forward to welcoming you back to the hotel again very soon.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom could use a better clean but overall it’s a great place to stay
Stayed 1 night in Jan 2024
Response from Patrick Miller on Jan 23, 2024
Thank you for your feedback. I will follow up with the housekeeping department in regards to the cleanliness of the bathroom. We thank you for your feedback and look forward to welcoming you back to the hotel next time.

10/10 Excellent

Mario, Greystanes

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Patrick Miller on Jan 9, 2024
Thank you for the 5 out of 5 rating. We look forward to seeing you again next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay in convenient location
Good location close to beach and restaurants. Definitely a bit noisy on Friday and Saturday nights being over a bar, but that was probably only an issue on the ground floor where our room was. Parking was easy.
Stayed 3 nights in Dec 2023
Response from Patrick Miller on Jan 9, 2024
Thank you so much for completing your review. It was great to hear you enjoyed your stay with us and our location. Also that you used our complimentary parking that we provide for all of our guests. We look forward to welcoming you back to the hotel again next time.

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from Patrick Miller on Jan 9, 2024
Thank you for the 5 out of 5 rating. We look forward to seeing you again next time.

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
You can’t beat the location for being close to the beach, the shops and a huge variety of food options. Being able to walk everywhere took the stress out of going to the beach. Would definitely stay again!
Stayed 3 nights in Dec 2023
Response from Daniela on Dec 31, 2023
Hi Michelle. Thank you so much for your positive review! We are delighted to read that you enjoyed your time with us and look forward to having you back.

10/10 Excellent

Lino

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the fact that you can walk to everything No need for the car. Staff were friendly and the facilities, amazing. We will definitely be back. Thanks.
Stayed 3 nights in Dec 2023
Response from Patrick Miller on Jan 9, 2024
Thank you so much for your review. It was great to hear you enjoyed your stay with us. Also nice to hear you made good use of our complimentary car park. Everything is in walking distance to the hotel to explore everything Cronulla has to offer. We look forward to welcoming you back to the hotel again next time.

4/10 Poor

Joel

Stayed 1 night in Dec 2023
Response from Patrick Miller on Dec 19, 2023
We sincerly apologise about your overall guest experience. We look forward to our next opportunity to welcome you back for a much more memorable experience.

10/10 Excellent

LYNETTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying for my 70th birthday
Stayed 1 night in Dec 2023
Response from Patrick Miller on Dec 11, 2023
Thank you so much Lynette for your review. It was great to have you stay with us for your 70th Birthday. We really look forward to welcoming you back to the hotel next time.

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good staff.
Stayed 1 night in Dec 2023
Response from Patrick Miller on Dec 11, 2023
Thank you so much for your review. We really appreciate all of your feedback and I will be sure to pass on your feedback to our team at the hotel.

10/10 Excellent

NATHAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff professional and courteous
Stayed 2 nights in Nov 2023
Response from Patrick Miller on Dec 4, 2023
Thank you so much for your review. It was great to hear you enjoyed your stay with us. We really appreciate your feedback and look forward to welcoming you back to the hotel again very soon.

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service
Lovely clean apartment with all amenities. Have stayed here every year for the last four years and have always enjoyed my stay
Stayed 1 night in Nov 2023
Response from Patrick Miller on Dec 4, 2023
Thank you for your review. It was great to hear you enjoyed your stay with us and the apartment was very clean and well equipped. We look forward to welcoming you back to the hotel once again very soon.

6/10 Okay

Paul

Business traveller
Liked: Cleanliness
Ok but very very noisy .
Pool good but not heated , sauna and hot tub. Clean. Not so good , incredibly noisy as sits on a very busy road junction with traffic lights and heavy use from 5am . Then there is very busy bar underneath rooms and across the road. No scenic views and balcony unusable with noise . Quest only have the bottom floors by road and bar .
Stayed 12 nights in Nov 2023
Response from Patrick Miller on Dec 11, 2023
Thank you for completing our survey. It was great to hear you got to use our pool,gym,spa and sauna facilities. We do have rooms on higher floors and in quieter sections that are not noise effected. We do look forward to welcoming you back to the hotel again next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room right above Northies so quite noisy till about midnight on Saturday. Other than that a very comfortable and convenient stay
Stayed 4 nights in Nov 2023
Response from Patrick Miller on Nov 9, 2023
Thank you for your feedback. We look forward to welcoming you back to the hotel again very soon.

8/10 Good

Meggan

Liked: Cleanliness, staff & service, room comfort
Good overall experience
Great customer service, rooms are on the older side and mattress was very firm.
Stayed 1 night in Nov 2023
Response from Patrick Miller on Nov 8, 2023
Thankyou so much for your feedback. We very much appreciate your kind words. We look forward to welcoming you back to the hotel again very soon.

4/10 Poor

Larissa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Pictures showed balcony . There was no balcony we had a small area at ground level with a view of a bush couldn’t see anything else and it was shared with the neighbour . Wouldn’t have booked if I knew that would be the room we were getting.
Stayed 4 nights in Nov 2023
Response from Patrick Miller on Nov 9, 2023
Thank you for completing our review. I sincerely apologise about your overall guest experience. We do have rooms that are on higher floors that are not connecting balconies. We do look forward to our next opportunity to welcome you back next time.

10/10 Excellent

Christian Goth

Stayed 6 nights in Oct 2023
Response from Patrick Miller on Oct 31, 2023
Thank you so much for your feedback. It is very much appreciated. We look forward to welcoming you back next time.

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for an event in cronulla. Centrally located, clean and generous sized room
Stayed 1 night in Oct 2023
Response from Patrick Miller on Oct 31, 2023
Thank you Jessica for your recent review. It was great to hear you enjoyed your stay with us and that you found our apartments perfectly located and very clean and spacious. We look forward to welcoming you back to the hotel again very soon.

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Patrick on Oct 23, 2023
Thank you very much for your feedback. We look forward to welcoming you back next time.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and central location.
Stayed 1 night in Oct 2023
Response from Patrick Miller on Oct 16, 2023
Thank you so much for your review. It was great to hear you enjoyed your stay with us. We really appreciate your feedback and look forward to welcoming you back to the hotel again next time.

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Patrick Miller on Nov 9, 2023
Thank you for your feedback. We look forward to welcoming you back to the hotel again very soon.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Location was awesome, ammenities were great and welcoming friendly staff. We will be back for sure
Stayed 1 night in Oct 2023
Response from Patrick Miller on Oct 11, 2023
Thank you for your feedback we look forward to welcoming you back to the hotel again very soon.

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very convenient, well maintained, has free parking, and excellent facilities. They were having a hot water issue when I stayed (which happens -- sometimes things fail), but they did what they could to mitigate the problem and literally had plumbers working on it through the night. They were very friendly and made sure I had a great stay otherwise, which I greatly appreciated.
Stayed 1 night in Oct 2023
Response from Patrick Miller on Oct 31, 2023
Thank you for your review. It was great to hear you enjoyed your stay with us. We really appreciate your patience with the hot water issue during your stay with us. We look forward to welcoming you back to the hotel again next time.

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right near the beach. Walking distance to restaurants and shops. Staff were friendly and helpful throughout entire stay
Stayed 1 night in Oct 2023
Response from Patrick Miller on Oct 9, 2023
Thank you so much for your feedback. We really appreciate your feedback and look forward to welcoming you back to the hotel again very soon.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the surprise Kitkats and Welcome letter. So nice ! Very reasonable rate opp beach
Stayed 1 night in Oct 2023
Response from Patrick Miller on Oct 9, 2023
Thank you so much for your feedback. We really appreciate your feedback and look forward to welcoming you back to the hotel again very soon.

2/10 Terrible

John

Stayed 1 night in Sep 2023
Response from Patrick on Oct 23, 2023
Thank you for your feedback. We look forward to welcoming you back next time.

10/10 Excellent

Kiana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Would definitely recommend
Stayed 1 night in Sep 2023
Response from Kirsty on Sep 30, 2023
Thank you so much for the great feedback! We are so glad you enjoyed your stay! We look forward to welcoming you back soon.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Patrick Miller on Oct 9, 2023
Thank you so much for your feedback. We really appreciate your feedback and look forward to welcoming you back to the hotel again very soon.

8/10 Good

Sue

Stayed 1 night in Sep 2023
Response from Patrick Miller on Oct 9, 2023
Thank you so much for your feedback. We really appreciate your feedback and look forward to welcoming you back to the hotel again very soon.

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went out of their way to make our stay a comfortable one.
Stayed 2 nights in Aug 2023
Response from Katarina on Sep 7, 2023
Hi Robyn, Thank you very much!We appreciate your feedback!We hope to see you again at Quest Cronulla Beach. Kind Regards,Quest Team

10/10 Excellent

Melissa

Stayed 1 night in Aug 2023
Response from Daniela on Aug 30, 2023
Thank you Melissa for your excellent rate! We truly appreciate your feedback and are glad to know that you enjoyed your stay!

6/10 Okay

Marco

Stayed 4 nights in Aug 2023
Response from Patrick Miller on Oct 9, 2023
Thank you so much for your feedback. We really appreciate your feedback and look forward to welcoming you back to the hotel again very soon.

10/10 Excellent

mervyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
busy area but lovely hotel
Stayed 3 nights in Aug 2023
Response from Daniela on Aug 16, 2023
Thank you for the fantastic rating, Mervyn. We hope to see you back soon!

6/10 Okay

Jessica

Travelled with family and small children
Liked: Staff & service, amenities
The room was a great size, no water view. The hotel was clean but the swipe pass access and the lack of soundproofing between rooms wasnt great.
Stayed 1 night in Aug 2023
Response from Patrick Miller on Aug 4, 2023
Thank you so much for your feedback we will look in to swipe card access thank you for bringing these issues to our attention. We look forward to welcoming you back to the hotel again very soon.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how easy it was to find & the location for me was perfect.
Stayed 2 nights in Jul 2023
Response from Patrick Miller on Aug 4, 2023
Thank you so much for your feedback we look forward to welcoming you back to the hotel again very soon.

10/10 Excellent

Chris

Stayed 1 night in Jul 2023
Response from Daniela on Aug 16, 2023
Thank you for the fantastic rating, Chris. We're thrilled that you had a wonderful experience!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023
Response from Patrick Miller on Jul 19, 2023
Thank you David so much for completing your review. It was great to hear you enjoyed your stay with us. We really look forward to welcoming you back to the hotel again very soon.

10/10 Excellent

Jeanette

Stayed 7 nights in Jul 2023
Response from Daniela on Jul 19, 2023
Thank you for the fantastic rating, Jeanette! Your endorsement is truly appreciated. We hope to see you back soon!

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Chose Quest Cronulla due to proximity to beach and free parking.
Stayed 1 night in Jul 2023
Response from Patrick on Jul 10, 2023
Thank you so much for completing your review. It was great to hear you enjoyed your stay with us. We really look forward to welcoming you back to the hotel again very soon.Warm RegardsPatrick MillerProperty Manager

10/10 Excellent

Janet

Stayed 5 nights in Jun 2023
Response from Patrick on Jul 10, 2023
Thank you so much for your rating from your recent stay with us. We really look forward to welcoming you back to the hotel again very soon.Warm RegardsPatrick MillerProperty Manager