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"This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return! "

"Nice hotel close to the train station "

"Great property! Close to everything. Excellent breakfast buffet"

"Really great modern accommodation in the heart of the old town of Lucerne. Staying with 2 teenage kids in same room, just about fitted into the high bunks. Only negative was the one feather pillow which deflated to nothing once your head hit it, so better pillows is my only gripe. "

"Great service"

"We enjoyed our stay. It was the best hotel in terms of location and service."

"Bathroom need upgrade and renovation "

"A"

"Very convenient location. Great staff"