Swanscombe Vacation Packages

Lovely room and lovely staff

Reception staff were super-helpful. Christina(?) in particular was very helpful upgrading our room as our Expedia VIP Gold member reward and also ensuring we had a quiet room as I am a really light sleeper. Have lowered the room score only as the aircon noise developed through the night getting louder to the point that it kept waking us both up (my husband doesn’t normally wake at all). Otherwise room was well-appointed and immaculately clean - we both remarked how sparkling the bathroom was, so well done to housekeeping, as well as front-of-house/reception.

Good hotel, nice staff. However, there is no elevator

The room was very dated and in need of some TLC, however the bed was comfortable and the bathroom had been recently renovated. The location was very good- a quick walk to restaurants and shopping. The rooms are above the Pub so it can be quite noisy, but once the pub closed @ 11 it was very quiet with the exception of the road traffic. We chose other options for our meals. Maria's was very good for breakfast and lunch. Jazz & Java had great breakfast and dinners. Service was excellent and a 5 minute walk from The Swan.