Sutton Vacation Packages

Location was amazing. But, the thermostat beeped 3 times every few minutes for days. The shower was tiny, I kept turning the water off with my elbow while showering. If you took a shower early in the morning to catch a full day tour the water was not hot. Later in the day it was very hot. When I booked I read that the rooms had washers and dryers. When we checked in we found out only 2 had them and it wasnt ours. We did laundry at a laundromat that ended up costing a $100 plus a taxi to and from. The refrigerator scraped the floor everytime we opened it. It wasn't quiet.

Clean hotel, great staff and breakfast was good

The service at The Dylan was superb! Everything from the desk staff to restaurant was first rate. We stayed three days before flying to London for a brief visit before returning. The staff was helpful in putting our extra luggage aside until we returned, at which time everything was brought to our room in advance. We highly recommend staying here!

Everything about the property surpassed our expectations. The property was beautiful and clean and very well kept. The cuisine was delicious especially Kathleen's Kitchen which we dined at 3 nights. The Carriage House Pantry had the best cappuccino I've ever had and they offered a wide range of food options for breakfast and lunch. The spa was incredible and quiet with full use of the pool, hot tub and steam room/sauna. The staff was AMAZING too many to count but some of the memorable ones were, Ann (Manager) Jake, Terrance, Brian, (doormen/concierge) Katie (masseuse) wait staff in Kathleen's and so many others. I would say the only thing missing is a gelato bar in the lobby. Other than that if you are looking to stay just for golf or as a couple looking for a quieter stay this is the place! It's rich with history and you can almost feel the aristocrats there with you as you walk the halls.

The location is excellent and the place is very clean. However, it looked bigger in the photos than it does in reality.