Sunset Vacation Packages

Definitely could've had more than just 2 towels but its not an issue to ask for another set

WORST EVER! We needed to be at an event in the afternoon so asked if there was a way we could do early check in (2 pm instead of 4pm) The response : “no” and he stared blankly at us ..I said ok, can we check our luggage with you then and at least get the check in process done with ID and credit card so you can just leave our room key somewhere or as we can’t back until close to midnight. “No, we can’t do that and you have to be here by 11 or there will be no one here to give you a key” I asked politely at this point “please help me understand, you are not full I know because my app is telling me there are 5 rooms available so why can’t we please just make sure everything is put away in a room or at least have a key but move our things later tonight and this way we know we will be able to get into our room when we are exhausted late tonight and aren’t stressed about meeting someone” His blank stare continued and he just said “that isnt how hotels work” I asked to store our luggage and the guy said you have to go around the side .. I said do we need to move our car and he said no you can just walk and pointed to the outside. He watched us struggle with large suitcases across uneven pavement and stairs and then when we got to the side door, said it would’ve been quicker for us to use the hallway adjacent to the check in (or don’t check in desk) We barely made it and got a room in a far away building on the second floor and the elevators were broken. We lugged luggage up stairs

This place is one of worst apartments we have rented from. Per email we’re supposed to have code for the key box 72 hours. Then it said 30 mins before check in. No code was ever given. We had to then call 4 numbers to even a property manager to let us in. When you walked into apartment all you could smell was weed. We finally got into apartment at 345. We change clothes and head to pool for an hour. Which there is no signage or map to property any where. Mind this is why rented this space for weekend was to be able to relax at the pool only to find out it was chain shut down. When asked the manager on text because your contact info didn’t have enough service mind that was supposed to be 24/7. Now let’s go sercuirty. While showering to get ready for the evening I hear a knock on the door. I’m in the middle of the shower and didn’t answer it. My people were inside the apartment the maintenance man walked in apartment. And was knocking on the bathroom door. If this a not a violation I don’t know what is. To find out he was in wrong apartment. Now let’s go main security issue. The main door doesn’t lock. You shut the door and you can open right up with no keys. The bedroom door have key on the living room side but no way to lock it on inside so we are having to secure all belongs 24/7 because our apartment doesn’t lock or even the bedrooms. How well do you think you could sleep. Let talk about the little details. Have you actually tried to sleep on bed ?

The hotel is in a great location. It’s very clean, quiet and safe!