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Avoid this property at all costs. We booked Liv Apartments specifically because breakfast was included and delivered to the room. On arrival, we were wrongly told we had to pay extra and had to spend hours arguing before they honoured the booking. After one correct breakfast, they ignored our meal choices and repeatedly delivered the same meat breakfasts despite my partner being vegan. They then stopped responding to calls and messages altogether. To make matters worse, the apartment itself was in poor condition: broken windows, a broken hairdryer, a broken shower head, and towels that smelled terrible. Customer service was non-existent, communication was ignored, and the services advertised were simply not provided. This was one of the worst accommodation experiences I've had, and I cannot recommend this property to anyone. Also avoid as there is active tram line outside the property that won't let you sleep.

Everything was generally good, but I was surprised that the carpets in the hallways and room were so dirty. The breakfast was really good. The parking adjacent to the hotel was excellent. Beds were comfortable.

Everything was absolutely perfect! The apartment was the perfect size for a couple along with a cute kitchenette area and plenty of room to spread out. Everything was extremely clean and seemed new. The location is great as it’s walking distance to all the main attractions but far enough from all the hustle and bustle. Will def be back soon.

Everything we needed for a long weekend stay! Fabulous rooms especially for the price and staff sooo helpful and friendly and could speak brilliant English. Breakfast was amazing, filled you up for the day. Would definitely recommend and only 15-20 mins walk from main part of Krakow City, and trams right outside if you didn’t want to walk. Thanks for a great stay Bridge Suites 👍👍

Nous étions situés dans la vielle ville. Emplacement exceptionnelle. L’endroit est très convivial et le personnel charmant