Stoke-sub-Hamdon Vacation Packages

The room was cold (I didn’t realise you had to turn the heating on). There was very heavy rain and the noise on a flat roof outside our window was unbearable. We changed rooms at midnight. The following night a Turkish wedding with drums until midnight. Shower great. Beds comfortable. Towels have seen better days. Receptionist very helpful

Had a lovely stay, glamping pod was very smart and clean. Great little place to stay

Inside the apartment the couch was very old. Bed was good and kitchen was OK. It was clean but the area it is in.... not very good. There are two stored very close by where food can be pirchased.

Large hotel with great facilities.

Booked a premium room for myself, partner and toddler. As always room was clean and up to standard. Unfortunately the wifi was not working, so the receptionist quickly switched rooms for us. Unfortunately again wifi was not working and the AC was stuck on cold setting. Mentioned again at the front desk, to which receptionist explained they are getting new wifi and was very apologetic. Third time lucky, we was placed in a standard room, where the wifi and AC was working fine. Staff did note down and mention because we ended up staying in a standard and not premium like booked, they would give a discount for a future booking and meal vouchers. Overall service and staff was very good- we have stayed at this same hotel 4 times previously, so although this time wasn’t our usual excellent stay, it won’t put us off returning.