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"The RITZ Carlton, Saint Thomas. Amazing, memorable, fun and an everlasting experience. The best decision I have made about travel accommodation, in decades. This year, it was my wife's 50th and I wanted to surprise her with something unique and different. We also have 2 small children, ages 7 & 10. The Ritz Carlton was my immediate pick. Our philosophy is that if you travel somewhere unknown with small children, choose the best there is to avoid ugly surprises, disappointments or anguish. Do not penny pinch or fool yourself into thinking that you are some sort of a travel magician. I have tried that in the past, looking for deals, cut corners. . .and it turned out 50/50 in terms of excitement vs. disappointment. The Ritz Carlton Brand delivered what it is known for, worldwide. The moment we pulled into the Ritz Carlton with our rental car, the staff was extremely attentive, welcoming, happy and excited to see us. The Bellmen drove us with their golf cart to the section of the resort that is called CLUB LEVEL. Club Level is an all-inclusive accommodation, with complementary meals, beverages, specialized service, any sports gear you can possibly think of. It is a must do for anyone that expects being pampered, kick up their feet and truly forget about everything. The people, the staff, the elevated class in service, the attention to detail is what we will always remember. Every team member from concierge to service staff held the utmost professionalism. JamarRuthBerthaMaria"

"Everything was amazing at the hotel especially the staff."

"It’s was amazing stay. Clean and hospitable staff welcome us. Thank you "

"Really enjoyed my stay close to ferry and all staff was so polite and gave great recommendations to dining and places to visit . Even though hurricane Erin made an appearance the staff was very assuring. I felt safe . All the staff at front desk was great wish I could remember all there names but I do remember Khadijah, I would definitely stay there again !!!! "

"Good location "

"1. Safe, helpful staff. 2. sargassum smelled "

"Got stuck in STT a couple of nights when flights were cancelled due to Hurricane Erin. Staff were very courteous and accommodating, even as they were at work during a Cat 5 instead of at home with their families. Parts of the island flooded and were without power, but the Emerald Beach Resort had a generator and felt very safe. The restaurant and bar were delicious, and we even got a chance to walk the beach and play in the pool after the storm passed. Conveniently located near the airport was a plus for those in our party flying standby. "

"Our flight got cancelled at Airport and Windward Passage was there to save the day. Rooms were simple, yet clean. Staff was very caring and although the neighborhood was decent, the property was helpful. "

"I loved everything about this property it was definitely a home away from home. The staff was amazing super nice and made us feel so welcomed attended to all our needs. The food was really good as well. I definitely recommend this place. I can’t wait to come back."