Access from car park poor with set of stairs and doors and lift to access reception

Our room was in what looked like a new expansion of the hotel. On the first floor everything was modern and clean.Bed was comfortable and bathroom, although small had very good lighting and decent towels. The things I didn't like about it were, the hair dryer was obviously an old one and didn't work well. Soaps provided were generic and supposed to be used for hand,hair and body. Which I didn't care for.The room was very warm even though the outside temps were in the 40's o F. The a/c did not working correctly. It made a loud banging noise so we wound up just turning it off an keeping the window open and the noise outside kept me awake. We only ate breakfast there one day It was a typical buffet with scrambled eggs and some cold cuts fruits and pastres. Prices are exorbitant in Switzerland so we were not surprised by the 19.00 Franc cost per person but still didn't feel it was all that good for the price. There was at the time of our stay, construction going on outside hotel although we were not disturbed by any noise. We did have some difficult checking in.because the main entrance was not obvious from where we were dropped off and found it A bit awkward but we managed with some help by a gentleman working at the hotel. Overall it was not an unpleasant stay and we found the location very convenient for our purposes being between Bern, and a family members home . The light rail station was just outside the hotel, which made it very easy to get around.