St. Catherine Vacation Packages

It was great. I gave it 4 because I found two cockroaches in the bathroom. Otherwise I would have gave it 5.

I had coordinated for a transport from the airport but was told once I arrived that they could not accommodate us. We had to get a taxi that dropped us over half a mile from the hotel. My wife was not happy as we had to walk down a dark street with all of our luggage. The next day my daughter had come to visit and she was going to change in our room to go on a snorkeling trip. The front desk made a big deal about not allowing guests even though I offered to pay extra. The manager finally agreed to allow her to come to the room but made it clear that she couldn't eat or drink anything. I wouldn't stay here again as there are plenty of other options in the areal.

The rooms were large and nice though we had our balcony door break which was immediately fixed and the towel rack fall off the wall also immediately fixed. Our first room was over the restaurant and bar and very noisy at night we were moved to a quieter room right away. The food was good but the buffet lines were often crowded. The staff was mixed some very helpful others not friendly. This is the 3rd resort we’ve been to in Egypt (one we’ve been to 4x because it’s outstanding), and this was our least favourite. Things that should’ve been included weren’t. I wouldn’t stay here again.

As a regularly travelling couple, we aren't particularly picky over our accomodations. We have been to Egypt somewhere around 30 times, so we know about standards and what to actually expect. I sent 2 emails to the hotel in advance of our holiday advising them we would be arriving early and asking if they had an airport shuttle service. Never received a reply. Fortunately I had booked with Sun transfers a couple of days before we departed. They were very good. When we arrived we had to wait in reception for over an hour whilst they prepared a room - a lie, as there were many vacant rooms. It later transpired that although E-Bookers advertised it as All Inclusive this was untrue. In fact it was Full board with soft drinks only. So that's the first and last time we use them. We were the only English in the hotel, the bulk of guests being Italian, German and Ukranian. Although this didn't bother us at all, it did mean that to the animation team and waiters we were virtually invisible. Upkeep in the hotel grounds was best described as Patchy. The grounds themselves were well tended but I reported 3 broken sun-loungers on our 2nd day - they were still broken on day 14. More dangerous was the broken step on the right-hand stairway of the pontoon into the sea, reported - same result.

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