St. Catherine Vacation Packages

I had coordinated for a transport from the airport but was told once I arrived that they could not accommodate us. We had to get a taxi that dropped us over half a mile from the hotel. My wife was not happy as we had to walk down a dark street with all of our luggage. The next day my daughter had come to visit and she was going to change in our room to go on a snorkeling trip. The front desk made a big deal about not allowing guests even though I offered to pay extra. The manager finally agreed to allow her to come to the room but made it clear that she couldn't eat or drink anything. I wouldn't stay here again as there are plenty of other options in the areal.

Hello, The hotel was decent, but definitely not a 9/10 as suggested by the recent Google and Hotels.com ratings. If you want to swim in the sea, it’s quite difficult. You can walk hundreds of meters without the water going above knee level, and then suddenly it becomes very deep with waves. On top of that, it was extremely windy—we couldn’t even sit on the balcony facing the beach, despite the amazing view, which was actually the best part of our holiday. The food quality and variety were around 6/10 or 7/10 at best. The salad greens were not cleaned properly and often had dust and dirt on them. The alcoholic drink selection was very poor, and they were serving drinks in old blue acrylic cups at the pool and beach bars, which didn’t feel hygienic. There was only one beer brand available (an Egyptian brand, which was actually a decent lager), and they didn’t seem to have bartenders, so the cocktail menu was very limited and the quality was poor. The cleanliness of the beach, room, pool, and common areas was fine. There were some shops and markets on the property, but the sellers felt dishonest and overpriced. The security staff at the main gate asked for room numbers every time we entered or left the hotel, whether by car or on foot. Supposedly this was for record-keeping, but it felt uncomfortable and insecure to have hotel staff know exactly when we were or weren’t in the room. That should remain private. Overall, I would rate the hotel around 6/10 or 7/10 at most.

We thoroughly enjoyed our recent vacation. The resort boasts impeccably clean rooms and swimming pools, exceptional service from friendly staff, and an extensive variety of delicious food. We highly recommend Sultan Gardens Resort and would happily stay there again."

From the moment we walked in, Mahmoud at the reception was phenomenal, professional, and made checking in a breeze. We even told him we were hungry, so he held off our room until we went to the restaurant to grab a bite. The food, the staff, bar men, even housekeeping were all great. They pay attention to the excellent service they provide. The pool is great, and the private beach with bungalows is a one minute walk from the pool. I saw many families bring their kids here, and the animation team was very friendly and attentive with them. The cleanliness of the whole place is what really stood out in what this establishment is trying to achieve. All in all, check out this place. From now on, I will be staying at JAZ for when I visit sharm el sheikh again. Thanks again to everyone!

We had a really enjoyable stay overall. The hotel was exceptionally clean, and it was clear that cleanliness is taken seriously. Staff were constantly cleaning and maintaining communal areas throughout the day, which made the whole resort feel very well cared for. The staff were generally very helpful, friendly, and welcoming throughout our stay. Some areas are a little dated and could benefit from some refurbishment. The gym, for example, feels quite old compared to other facilities on site. The food was perfectly fine, with plenty of choice available. As a family, however, we weren’t particularly excited by the main buffet. One slight disappointment was that much of the food seemed aimed at international tastes rather than offering more local Egyptian cuisine. When travelling abroad, we personally enjoy experiencing the local food culture, so it would have been nice to see more authentic Egyptian dishes available. There are also two à la carte restaurants that guests can book once as part of the all-inclusive package, with additional visits available at an extra cost. The beach bar is a nice alternative to the main buffet, particularly because some of the food is cooked fresh to order, including items such as burgers, pizza, chicken shish, and kofta. One tip for future guests: it’s worth comparing excursion prices before booking. The Old Market is directly opposite the hotel, and we found that some of the same excursions were available locally for significantly less