Springfield West Vacation Packages

Good location and staff

Clean, good location and friendly staff.

The only down side was the beds were very hard and the hide a bed wasnt able to be slept on due to condition. Otherwise the property was very nice and clean. The kitchen had everything you would need and deck was wonderful to sit on while using the provided BBQ. Management was very friendly and check in was a breeze.

I would stay here again. The staff are excellent. The facilities are MUCH better than a typical hotel, but not necessarily better than other fitness-oriented resorts like the Kingsbridge Centre in Toronto, for example. The gym is needs a squat rack or hack squat / leg press combo. The sauna is not very hot. The games room was in rough shape (e.g. some games out of order, basketballs coming apart). The rooms are comfortable (e.g. high quality beds) but showing their age. In our room the sink was badly chipped and badly repainted, the windows didn't open well, lots of marks on the walls, etc. The central coffee machine was broken while we were there. And on the website it said there were bike child trailers available to borrow but when we arrived we were told there weren’t anymore, which was frustrating. But all that said, it is a lovely resort. The kids loved the water slide and the forest trails are long enough for a morning almost-5k run. We will likely go back next summer. I hope they fix some of the above issues by then.