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"It all started with exceptional service from Jeremy. Sent the airport shuttle to us in 5 minutes to bring us to the hotel, snappy check in and were set. The property is right on the edge of town, with a grocery store across the street. Can do the easy sidewalk to town, but the bay sidewalk along side the water much prettier. Once inside, room much much larger than ever expected and fully equipped with snow capped mountain views. Spotless."

"Super fast check in. Wonderful friendly, helpful staff. Great view from my room. Great location. "

"The Restaurant on the property is wonderful...mouth watering bugers, and original menu in the bar."

"Very nice place - clean. Friendly staff."

"nice hotel"

"Bear in mind that you are in an old (territorial old) building. The room was clean and comfortable. Plenty of amenities in the room and common areas to meet a travelers need. Slept like a baby. The shower wasnt (and by virtue of the age of the building, cant be) high pressure. Stay here for a comfortable, cozy, lodging experience that gives you a sense of life of historic Ketchikan. Would Stay again any time Im in Ketchikan"

"We stayed at five different hotels over two weeks, and this one was by far the best!!! The room was incredibly spacious and thoughtfully equipped with everything we needed. Having a full kitchen with a refrigerator, stove, microwave, and all the essential amenities made a huge difference – it was perfect for preparing our own meals and enjoying a relaxed, comfortable stay. We especially appreciated the separate dining and tea tables, which added a cozy touch and made the space feel more like a small apartment than just a hotel room. Moreover, Free and convenient parking. Couldn’t ask for better. Highly recommend this hotel. "

"Great location. Clean property with all the essential facilities. Very friendly and helpful staff. Highly recommended."

"Hottel Gal was very unhelpful, I got in early requested to check in early and was told I couldn't when i checked the internet site it showed that she could have checked me in. I ended up sitting in lobby for 4 hours. Overall, the place was not very well kept. Room was rundown, and musty. Bathroom hasn't been fixed up in a decade, lots of stains and worn-out floors, tub, and room in general was low budget. Very noisy, from guests, car alarms going off. Was the worst place I have stayed in a long time. "