South Hill Vacation Packages

My stay at the Belltown In was excellent. The staff were kind and professional. The room was comfortable and very nice. I really enjoyed my stay.

Overall, I’d rate this hotel 3.5 out of 5 stars. The property itself is beautiful, very clean, and the rooms were spacious, comfortable, and what you would expect from a 5-star hotel. Unfortunately, the customer service did not match the luxury standard the hotel advertises. During our stay, we called the front desk from the room phone three separate times with no answer, which was frustrating and disappointing. The biggest issue, however, was with the hotel’s Audi car service. The staff was not knowledgeable or helpful when trying to assist us, and the front desk associate at checkout showed little urgency or follow-through. We stood there waiting for over 20 minutes without any updates, and no one ever followed up with us despite being told they would. For a luxury hotel, service and attentiveness matter just as much as the physical property. While the hotel itself is lovely, the lack of responsiveness and customer care left us disappointed overall.

Close to everything

This was a kitschy hotel. We chose a bay side room, and even with some buildings between us and the bay, the view was lovely. We love walking, so the location was great for an evening walk to the Olympia Sculpture Garden and a morning walk to Pike’s Peak Market. There are also some good restaurants close by, that the friendly/helpful staff pointed out. Definitely check out the roof top view!