Somerville Vacation Packages

This was a great option with the hotel on the college campus for convenience to visit with grandkids but also walking distance for great restaurants. Very clean, friendly and accommodating staff. Highly recommend it.

Only first day I noticed after showering that the water started leaking out of the shower causing a pool a of water. I notified the front desk immediately who then contacted maintenance to fix the shower leak. 24 hours later my shower was not fixed. I had to contact the front again to ask what is going on. They sent maintenance up to my room again to look at the leak. He came to look and didn’t return for an hour. I contacted the front again to ask what is going on which is when they offered to move me. I had to repack my things and move to another room which had a smell of mildew. I bought my own air freshener and left the patio door open because I was so tired of moving around. I was not compensated for the inconvenience at all. It was almost as if they just said ok well things happen which I totally understand but at the same time it’s about giving people outstanding customer service when running a business.

It was a great experience, honeymoon hotel. I would go back again.

Clean and spacious area. Owner/broker of the unit was responsive to emails. Had an initial difficult time check in. I requested for the unit owner to send me communication via email address. And it was better. Will come back here again.

I could honestly say that this is one of the best hotel I’ve had in a long time. The customer service was great from the beginning to the end no issues.Kay was very helpful and professional the gentleman that worked Saturday night I didn’t get his name because I really didn’t interact with him. It was my husband, but he was awesome too the waitress at the restaurant. She was great. I will definitely be staying there again.