"The room was very basic for a 5 store hotel. Basic bed and with only two pillows. Air conditioning was not working - the door was closed appropriately in order for it to turn on, but it was warm. We told reception but nothing was done. We stayed in a room with a private pool which was nice, although the water was freezing cold (and we went in late August). Definitely recommend a heated pool. We had a half board - the food was great. We didn’t have a chance to use the amenities."