Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews of Lynnaya Urban River Resort

4.5 out of 5
Lynnaya Urban River Resort
Acha Sva Road, Street 20, Siem Reap

Reviews

9.4

Exceptional

Rating 10 - Excellent. 188 out of 275 reviews" "
Rating 8 - Good. 70 out of 275 reviews" "
Rating 6 - Okay. 13 out of 275 reviews" "
Rating 4 - Poor. 4 out of 275 reviews" "
Rating 2 - Terrible. 0 out of 275 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to pub street and markets. The rooms were nice and big with a nice balcony, the breakfast was plentiful, the pool was nice and quiet. Very friendly staff. I would stay here again
Stayed 3 nights in Jan 2024
Response from Sathya on Jan 17, 2024
Dear Jacqueline, Thank you so much for your kind words and for sharing your experience. We're thrilled to hear that our strategic location, spacious rooms, and quiet pool heightened your stay. Also, we're delighted to know that you were impressed with our friendly staff and breakfast selections. We truly appreciate your recommendation and we look forward to welcoming you back on your next stay. Best Regards, Sathya

10/10 Excellent

Swee Lin Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were warm, friendly and very helpful. The hotel has a lovely resort ambience and amenities are good. Would stay here again.
Stayed 3 nights in Jan 2024
Response from Sathya on Jan 10, 2024
Dear Swee Lin Arlene, Thank you for your generous review. We are delighted to know that you've appreciated our warm and friendly staff, and that the ambiance and amenities of our hotel met your expectations. Your satisfaction is our priority, and reading feedback like this makes us very proud. We look forward to welcoming you back soon for another stay at our resort. Best wishes, Sathya

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A home away from home - all staff at Lynnsya Urban Resort are incredibly welcoming, helpful and attentive. We thoroughly enjoyed our stay at the resort and can wholeheartedly recommend staying at this wonderful property in the heart of Siem Reap.
Stayed 3 nights in Jan 2024
Response from Sathya on Jan 10, 2024
Dear Frank, Thank you so much for your top-rated review! We're absolutely thrilled to hear that Lynnaya Urban Resort felt like a home away from home for you, and that our staff could make your stay welcoming, helpful, and attentive. It's always our aim to make our guests feel completely at ease. Your kind recommendation has truly warmed our hearts and we're delighted your stay in the heart of Siem Reap was so enjoyable. Thank you once again for your positive feedback and for choosing Lynnsya Urban Resort for your stay. We look forward to seeing you again soon! Warmly, The Lynnsya Urban Resort Team

10/10 Excellent

Meghana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sathya on Dec 23, 2023
Thank you for your five-star rating, Menhana! We appreciate your positive feedback.

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, great food at the morning breakfast, clean and spacious room, and wonderful location a short walk from the Night Market. Shout out to Sam for his EXCELLENT service.
Stayed 3 nights in Nov 2023
Response from Sathya on Nov 20, 2023
Dear Luke,Greetings from Lynnaya Urban River Resort & SpaThank you for the 5-star rating and your kind words! We are thrilled to hear that you enjoyed the breakfast, room, and location. We'll make sure to pass on your appreciation to Sam for his excellent service.Hopefully, we can service you again next time Have a nice day

8/10 Good

Monirath

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Lynnaya team on Aug 16, 2023
Thank you so much sharing your review on Hotel.com we are keeping trying all our best to make every guest who stay here feeling relaxing and care.Looking to welcome you again.Sincerely yours,Lynnaya team

10/10 Excellent

Kate

Stayed 2 nights in Jul 2023
Response from Sathya on Jul 10, 2023
Thank you for your giving us in 10scores for recommendation. Hopefully can accommodate you next time.

10/10 Excellent

Nay Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Sathya on Mar 13, 2023
Dear Nay Lin,Greeting from Lynnaya Urban River Resort & Spathank you so much for choosing our place as your accommodation during your holiday in Siem Reap.We are very happy for your rating us in 5 stars as recommendation. Looking forward to welcome you again next timeBest regards,Lynnya family,

10/10 Excellent

Sara

Stayed 1 night in Feb 2023
Response from Lynnaya Family on Feb 15, 2023
Thank you so much for rating us in 10 Scores, We are very happy for your positive feedback, we are keeping trying all our best more.Looking forward to welcome you again next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Loving place, really nice people
Stayed 3 nights in Dec 2019
Response from Sathya on Nov 15, 2023
Dear Valued Guest,Thank you for your positive review, We're so glad you enjoyed your experience with us.Hopefully, we can accommodate you again next time.Sincerely Yours,Lynnaya family

10/10 Excellent

Iain, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, 10 mins walking to Pub Street, and set by the riverside with lots of lovely hidden restaurants in the side streets
Stayed 9 nights in Feb 2020
Response from Malay on Mar 6, 2020
Dear Lain, Greeting from Lynnaya Angkor Hotel. Thanks for your kind sharing your good experience while you stayed here. Looking to welcome your upcoming very soon. With best regards

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Perfect stay jn Siem Reap. All of the staff...including the Tuc Tuc driver Mr Sarith were wonderful!! Pool area was pleasant and refreshing. Wonderful breakfast with a mix of asian and western choices. I think some of the in season juices were freshly squeezed. Great water pressure/shower area and comfortable beds. Lastly...busy-ness of markets and pub street just a 10 min walk away.
Stayed 4 nights in Feb 2020
Response from Malay on Feb 24, 2020
Dear John, Greeting from Lynnaya Angkor Hotel. Thanks for your kind sharing your good experience while you stayed here. Looking to welcome your upcoming very soon. With best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the prompt service. The friendliness of the staff. The stay was very enjoyable.
Stayed 4 nights in Feb 2020
Response from Malay on Feb 19, 2020
Dear valued guests, Greeting from Lynnaya Angkor Hotel. Thanks for your kind sharing your good experience while you stayed here. Looking to welcome your upcoming very soon. With best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from Malay on Feb 15, 2020
Dear valued guests, Greeting from Lynnaya Angkor Hotel. Thanks for your kind sharing your good experience while you stayed here. Looking to welcome your upcoming very soon. With best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique resort
The hotel is a small contemporary boutique hotel! The room is clean and big! The shower room has plenty space! I am very surprised that there is no mosquito or lizards into the room. The restaurant also provided excellent food and services, especially thanks to Sreynoch Chom who serving us really well ! We ate 3 evenings because we are exhausted after visiting the temples and pampering by their good derives! Only one bad memory is the male front desk on the day check out, he wasn’t very enthusiastic while the female front desk are urging him to help us carry the luggages to the car and he did not! Overall all the female staffs are very polite and nicely trained in the hotel.
Stayed 4 nights in Jan 2020
Response from Malay on Feb 12, 2020
Dear valued guests, Greeting from Lynnaya Angkor Hotel. Thanks for your kind sharing your good experience while you stayed here. Looking to welcome your upcoming very soon. With best regards,

10/10 Excellent

Gina Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Malay on Feb 6, 2020
Dear Gina, Greeting from Lynnaya Angkor Hotel. Thanks for your kind sharing your good experience while you stayed here. Looking to welcome your upcoming very soon. With best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Worth every penny of the stay at Lynnaya. The resort is nearby to the pub-street & other markets. The amenities provided by the resort and very good and the staff are very much co-operative.
Stayed 5 nights in Jan 2020
Response from Malay on Feb 3, 2020
Dear valued guests, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your experience during you stay here we are working hard to provide the standard services to all our customers. Looking to welcome your upcoming very soon. With best regards,

10/10 Excellent

Leila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Siem Reap
I chose Lynnaya hotel in Siem Reap based on feedback of its customers and based on the wonderful pictures. I did not regret my choice: the hotel was great! It is very cosy, rooms are big, clean, the bed is very comfortable. The dining room on the first floor looks pretty, and the food was nice. The staff was helpful, accomodating and friendly. Special thanks to our driver Chetra, who drove us to the temples and to the places of shopping when we asked for. The vehicles were also great! I would definitely recommend this hotel to my friends and relatives, as weĺl as to anybody!
Stayed 1 night in Jan 2020
Response from Malay on Jan 27, 2020
Dear Leila, Greeting from Lynnaya Angkor Hotel. Thanks for your kind sharing your good experience while you stayed here. Looking to welcome your upcoming soon. With best regards

8/10 Good

Anne-Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic . Nice Room. The staff was friendly and very helpful. We stayed 4 nights breakfast was excellent, restaurant on roof was super. Pool was great. A little minus it was very difficult to get a sun bed for some hours - some guests placed their towel on the sun bed from the morning and many hours without staying at the pool.
Stayed 4 nights in Dec 2019
Response from malay on Jan 19, 2020
Dear Anne-Mette, Greeting from Lynnaya Angkor Hotel. Thanks for your kind sharing your experience while you stayed here. We will be improving our services at the pool to make sure sunbeds are available for guests during they stayed with us. Looking to welcome your upcoming soon. With best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Malay on Jan 6, 2020
Dear valued guests, reeting from Lynnaya Angkor Hotel. Thanks for your kind sharing your good experience while you stayed here. Looking to welcome your upcoming soon. With best regards

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019
Response from Malay on Jan 6, 2020
Dear valued guests, Greeting from Lynnaya Angkor Hotel. Thanks for your kind sharing your good experience while you stayed here. Looking to welcome your upcoming soon. With best regards

10/10 Excellent

Rainbowmiller, Tokyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly staff and great breakfast! Close enough to everything. Recommend those who likes quiet small hotel.
Stayed 4 nights in Dec 2019
Response from Malay on Dec 20, 2019
Dear Rainbowmiller, Greeting from Lynnaya Angkor Hotel. Thanks for your kind sharing your good experience while you stayed here. Looking to welcome your upcoming soon. With best regards, Malay

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Malay on Dec 16, 2019
Dear valued guests, Greeting from Lynnaya Angkor Hotel. Thanks for your kind sharing your good experience while you stayed here. Looking to welcome your upcoming soon. With best regards, Malay

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally quiet location within walking distance of main tourist areas. Very friendly and helpful staff ; arrange tours or transportation. Several nearby reasonably priced local eateries, coffee shops.
Stayed 3 nights in Dec 2019
Response from Malay on Dec 9, 2019
Dear valued guests, Thanks for your leave your feedback with us during you stayed here. Looking to welcome you here again soon. With best regards,

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A simply gorgeous stay!
My stay here was impeccable. The room was beautiful, the staff went above and beyond, the breakfast was lovely. I can’t recommend Lynnaya enough.
Stayed 3 nights in Nov 2019
Response from Malay on Dec 3, 2019
Dear Anna, Greetings from Lynnaya Angkor Hotel. Thanks for your kind choosing Lynnaya Angkor for your first choice of your holiday trip. Again, thanks for your sharing your experience stayed at our property. Looking to forward to welcoming your upcoming very soon again. With best regards, Malay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, and the room with a bath outside was perfect. Its in a good locations and accessible to most areas you want to visit. Just along the river, so its scenic as well. Good for in the restaurant as well.
Stayed 6 nights in Nov 2019
Response from malay on Nov 23, 2019
Dear valued guests, Greeting from Lynnaya Angkor Hotel. Thanks for your kind sharing your good experience while you stayed here. Looking to welcome your upcoming soon. With best regards, Malay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveller, I had a wonderful stay at Lynnaya despite some noise issue with the local festival. The annual water festival was going on during my stay at Lynnaya; loud music was pumped into the hotel until 2am every night because the mobile stages were setup right against the wall of Lynnaya by the festival organizers. The hotel staff did their best to accommodate by transferring guests to rooms that were less affected by the music. Meta, the assitant manager on duty was warm and helpful, he took the time to explain the local festivities and the history behind the festival. The entire Lynnaya team were attentive and accommodating, I would most definitely recommend this hotel to anyone visiting Siem Reap.
Stayed 3 nights in Nov 2019
Response from Malay on Nov 14, 2019
Dear valued guests, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your experience stayed with us, we are very much looking forward to welcoming your upcoming very soon. With best regards, Malay

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet oasis working very close walking distance of restaurants and shopping. The property was immaculate, beautifully decorated, and the service was top notch. Included breakfast was very good. They mix some great cocktails by the pool! Will stay here again for sure
Stayed 3 nights in Oct 2019
Response from Malay on Nov 11, 2019
Dear valued guests, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your experience stayed with us, we are very much looking forward to welcoming your upcoming very soon. With best regards, Malay

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Malay on Sep 24, 2019
Dear valued customer, Thanks for your kind sharing your experience stayed at our property. Looking to welcome your upcoming soon. With best regards,

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome...An excellent Experience
I totally enjoyed my visit. Meta has a penchant for detail and provided excellent assistance. The breakfast and meals at the restaurant were superb. I had the pleasure of shopping in the market with the chef and had an outstanding cooking lesson. Thank you and the team for a lovely stay.
Stayed 1 night in Aug 2019
Response from Malay on Sep 3, 2019
Dear Barabara, Greetings from Lynnaya Angkor Hotel. Thanks for your sharing your experience while you stayed at our property. We are very much looking forward your upcoming to our resort again soon. With vest regards, Malay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean and the staff is great. There are a few options around, but the onsite restaurant has many options and there are tuk tuks outside waiting to take you to the Center of town. (Or it is easily walkable). I would definitely recommend this hotel.
Stayed 4 nights in Aug 2019
Response from Malay on Aug 23, 2019
Dear valued customer, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your valued experience duing you stayed with us. We are very much looking forward to welcoming your upcoming to our resort soonest. With best regards, Malay( Mr )

10/10 Excellent

Nikki, Boston, MA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, amazing staffs! The food is great too, we especially love the dessert. Would come back!
Stayed 2 nights in Aug 2019
Response from Malay on Aug 22, 2019
Dear Nikki, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your valued experience duing you stayed with us. We are very much looking forward to welcoming your upcoming to our resort soonest. With best regards, Malay( Mr )

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful Botique Hotel close to city centre
A beautiful Botique Hotel next to the river a short walk to the city centre and Pub Street. A great pool in a tropical setting, nice buffet breakfast.
Stayed 2 nights in Aug 2019
Response from Malay on Aug 21, 2019
Dear Mr. David, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your valued experience duing you stayed with us. We are very much looking forward to welcoming your upcoming to our resort soonest. With best regards, Malay( Mr )

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Malay on Jul 17, 2019
Dear valued customers, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your valued experience duing you stayed with us. We are very much looking forward to welcoming your upcoming to our resort soonest. With best regards, Malay( Mr )

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
The hotel and the staff were lovely! The restaurant was very good and the live music was a bonus. It was a beautiful hotel to stay at with a great pool. I would go back there if I ever decided to go to Siem Reap again!
Stayed 5 nights in Jul 2019
Response from Malay on Jul 15, 2019
Dear Andrea, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your valued experience duing you stayed with us. We are very much looking forward to welcoming your upcoming to our resort soonest. With best regards, Malay( Mr )

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Staff were friendly and always helpful. Room was huge and had a lovely balcony with garden view. Room and grounds were clean and particularly loved the pool area and the roof top restaurant where we enjoyed cocktails and our anniversary dinner. They decorated our bed that night with beautiful red rose petals and left two red roses in a vase. Most appreciated and very kind.Breakfast was al le carte some mornings and when busy was a buffet. We enjoyed the buffet and the selection was quite comprehensive. Sibon made us some wonderful iced cappuccinos, remembered our preferences and a pot of ginger tea. Would highly recommend this resort. There was nothing to fault.
Stayed 6 nights in May 2019
Response from Malay on Jun 12, 2019
Dear valued guests, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your valued experience duing you stayed with us. We are very much looking forward to welcoming your upcoming to our resort soonest. With best regards, Malay( Mr )

10/10 Excellent

Clemy, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from malay on May 27, 2019
Dear Clemy, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your valued experience duing you stayed with us. We are very much looking forward to welcoming your upcoming to our resort soonest. With best regards, Malay( Mr.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, Polite, Professional, and very accommodating. Got in much earlier than expected and they did everything possible to prepare my room and get me checked in. Location was perfectly situated; not too far from temples and close to Market and shopping. Would stay here again if opportunity arises to return to Siem Reap. Highly recommend.
Stayed 2 nights in Apr 2019
Response from Malay on May 6, 2019
Dear valued guests, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your valued experience duing you stayed with us. We are very much looking forward to welcoming your upcoming to our resort soonest. With best regards, Malay( Mr. )

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, very relaxed and welcome helped us plan our stay. Nice rooftop bar. Stairs to our room would have been fine if it had been cooler.
Stayed 4 nights in Mar 2019
Response from Malay on Mar 31, 2019
Dear valued guests, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your valued experience duing you stayed with us. We are very much looking forward to welcoming your upcoming to our resort soonest. With best regards, Malay( Mr. )

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel nestled by the river.
Great hotel. Convenient location. Room was clean. Enjoyed the welcome drinks and local fruit provided in the room. The rooftop bar and restaurant had a good selection of dishes and cocktails. The fish amok was delicious. Breakfast selection was also good. We enjoyed the freshly cooked soup noodles as an alternative to the regular eggs, sausages, bacon and toast. The staff throughout the hotel were friendly and attentive. The Spa was amazing. Will definitely come back.
Stayed 5 nights in Feb 2019
Response from Malay on Mar 31, 2019
DearAndrew, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your valued experience duing you stayed with us. We are very much looking forward to welcoming your upcoming to our resort soonest. With best regards, Malay( Mr. )

10/10 Excellent

Mariza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Malay on Mar 25, 2019
Dear Mariza, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your valued experience duing you stayed with us. We are very much looking forward to welcoming your upcoming to our resort soonest. With best regards, Malay( Mr. )

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Siem Reap Boutique Hotel
Incredible customer service, staff really made us feel like VIP’s. The room was lovely, spacious, and comfortable. Great restaurant for breakfast and lunch. We enjoyed the pool area and rooftop bar. Fantastic spa services. Staff helped us make arrangements for local guides and Tuk-Tuk. Nice area for taking a walk along the river but we usually took a Tuk-tuk to go to the market, museum, or out to dinner,
Stayed 3 nights in Feb 2019
Response from Malay on Mar 12, 2019
Dear Donna, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your valued experience duing you stayed with us. We are very much looking forward to welcoming your upcoming to our resort soonest. With best regards, Malay( Mr. )

4/10 Poor

Al

Travelled with family
Disliked: Staff & service
Well, This whole experience was actually terrible, At the time of check in i was told about the VIP aminities offered but at the time of check out none was given. They has a promotion on at the spa on 3 hours mani/pedi and a massage. Let tell you i almost lost my fingers. the therapist was terrible . I lost my Huawei phone in the room, I checked out 2 days earlier, no refund. Complained to Expedia about my experience, They contacted the Hotel they sent a short email, basically saying too bad for you. There was no follow up or anything about my lost phone. The swimming pool is Kiddie pool and very small. I was just completely disappointed.There are better option available around for this over priced Hotel. I fell for the previous reviews, nothing was same but one thing they do have great cocktails, that's pretty much it.
Stayed 4 nights in Mar 2019
Response from Malay on Mar 14, 2019
Dear Bhat Hilal Amin, Good morning from Lynnaya Angkor Hotel. Thanks for your advise through Expedia.com review. We tried to contact and feedback to you through Expedia but my responeded was rejected. -VIP amenities while you checked in our receptionist who checked in you they informed you one by one here is details: - Pick up one way from airport to our hotel - 10% discount on F&B - 20% discount for spa - 20% discount for laundry - Free upgrade to room next cetegory upon room available only - Free 20 mins foot massage for 2pax per stay But you did the massage it was Spa packages and therapist also informed that for packages no any discount because it was special already otherwise when you checked out you did not get any discount. Lost your phone: We checked with our housekeeping staff who checked your room upon checkout they said they did not found any phone(Huawei) in the room. Refund 2 nights back: To be fair for hotel could you please kindly remove your review from Expedia.com then we will refund for you 2 nights only for 2 bookings for compensation during you stayed here did not meet your expectation. Again, thanks for your advise us, we will train our team to improve more for front desk and Spa. Looking to hear from you soon.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect great staff. claim surrounded by the normal south east Asia madness.loved it
Stayed 3 nights in Feb 2019
Response from Malay on Mar 2, 2019
Dear Stephen, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your valued experience duing you stayed with us. We are very much looking forward to welcoming your upcoming to our resort soonest. With best regards, Malay( Mr. )

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Malay on Feb 12, 2019
Dear valued clients, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your valued experience duing you stayed with us. We are very much looking forward to welcoming your upcoming to our resort soonest. With best regards, Malay( Mr. )

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For anyone wishing to visit Siem Reap I can't recommend this hotel highly enough. Excellent staff and facilities, but also its location. It is within an easy walk of the Pub Street area and far enough away to be quiet. You are better here overlooking the lovely little river than in the bigger hotels out on the airport or Angkor roads.
Stayed 4 nights in Jan 2019
Response from Malay on Feb 6, 2019
Dear valued clients, Greetings from Lynnaya Angkor Hotel. Thanks for your kind sharing your valued experience duing you stayed with us. We are very much looking forward to welcoming your upcoming to our resort soonest. With best regards, Malay( Mr. )

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great hotel, excellent food and brilliant well trained staff
Stayed 5 nights in Jan 2019
Response from Malay on Jan 14, 2019
Dear Diane, Greetings from Lynnaya Urban River Resort and Spa! Thanks for your kind sharing your valued experiences while you stayed here. Looking welcome your upcoming to our resort soon. With best regards,

8/10 Good

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities
Exemplary Service
Hotels.com had incorrect info on website regarding amenities so we expected a pool side room with balcony which the hotel does not have. You either have poolside or balcony. Also listed was washer and dryer, bathtub with jets, all of which is not available. However, the Manager, Mr Stefan, was most obliging & accommodating. After explaining that the incorrect info was supplied by Hotels.com, he nevertheless offered to upgrade us to a suite He gave us a late checkout, with a complimentary transfer to airport. Excellent, exemplary service with a smile from all the staff.
Stayed 3 nights in Jan 2019
Response from Malay on Jan 9, 2019
Dear Soraya, Warmest greetings from Lynnaya Angkor Hotel in Siem Reap Angkor Wat Kingdom of Cambodia. Thanks for your kind interesting and choosing our resort for your wonderful. We would like to say apology for this inconvenience happened during your stayed here. Again, thanks for your kind sharing your valued experiences here. We are very much looking forwards to welcoming your upcoming soon. With best regards,

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018
Response from Malay on Dec 31, 2018
Dear valued clients, Season's greetings from Lynnaya hotel. Thanks for your kind sharing your experience during you stayed here. Looking to welcome your upcoming to our resort soon. With best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect! Calm and peaceful with wonderful staff.
Stayed 5 nights in Dec 2018
Response from Malay on Dec 26, 2018
Dear valued clients, Greetings from Lynnaya hotel. Thanks for your kind sharing your experience during you stayed here. We are very much looking forwards to welcoming your upcoming to our resort soon. With best regards,