Hotels in Shell Beach, Mattapoisett

"Hotel was clean and staff pleasant, but when they send you a text asking you contact them that way if there are any issues, so you do, and it takes them over 12 hours to respond, you do t wait that long and tell the front desk the same thing, THERE IS NO HOT WATER IN YOUR SHOWER. and their response is are you sure? After you ran the water for an HOUR trying to get it warm… their excuse was “we just opened that wing” of the hotel. Sadly we will NOT be staying here ever again. Cold showers are not my idea of fun. Too bad the staff didn’t care. "

"Beautiful room with 2 bedrooms one with twins for our sons "

"Staff were friendly and helpful. Room and heating could be better. But overall a good and convenient location. "

"Room was very clean, beds very comfortable. The area was private and quiet. Breakfast was nice"

"The 1st room we were assigned had ants and a chemical smell. I thought perhaps it was their cleaning chemicals but in retrospect it was potentially insect spray. The staff did accommodate us quickly and moved us to another room. The 2nd room was at least bug free but.... it had plaster patching issues all over the ceiling, rust on the L brackets that connected the ceiling to the wall and the wallpaper was curling away from the wall in the corners due to humidty issues. The hotel is in major need of remodeling. The toilets were some of the lowest I have ever seen. The vanity had been replaced but it was a very tall vanity....not counter height. The toilet started leaking around the base on day 2 which was our last day. The breakfast buffet consisted of making belgium waffles, bagels, toast, a muffin, hot oatmeal, and cold cereal. Not any protein at all. Apple juice, milk, coffee and hot tea to drink. Kind of disappointing. Same offering on day 2. It advertises a state of the art fitness center but that consisted of 3 pieces of avg equipment. The lobby of the hotel was nice and appeared to have been updated but I guess they hadn't gotten to anything else yet."

"Breakfast was great, with good choices. However, a little more consideration could be practiced in providing options to people who prefer not to eat pork. Parking was ample and convenient. "

"The front desk staff, both at check-in and check-out, were extremely friendly and helpful. The room was clean and didn't smell of any smoke (even as some other non-smoking hotels do). The breakfast was fine. Nothing too spectacular, but good enough for free! I would definitely recommend this hotel."

"Cute place in the Cape Cod area. Great pool and hot tub and lots of fun activities for the kids to do. Breakfast was good. Not tons of options but enough to keep everyone happy. Great place to stay to relax and explore surrounding areas. "

"Great location- near everything - room was very nice/clean and attractive."