Serrata Vacation Packages

I'm used to 3 star hotels. This hotel is truly 4 star. The cleanliness, the staff and our very affordable ocean view suite with spectacular views of Mt. Etna, the Straits of Messina, and sunsets was wonderful. The robes and slippers is a nice perk. The hotel location is a few minutes walk to the high speed ferry to Messina, Sicily and a few minutes walk to the Lido train station. The hotel is convenient to the Lungomare waterfront and the famous Archeological Museum as well as several art galleries and shopping. All less than 10 minutes away by walking. Bocconissimo, the fabulous hotel restaurant, is open for a full buffet breakfast 7-10 am and dinner from 7:30-10 pm with a spectacular menu from delicious pizza to scrumptious pasta dishes, all with no salt and pepper needed, like some restaurants in Italy I've experienced. The downside to this hotel is the surroundings which were devastated by storm Harry in January. The city is working hard to restore the waterfront. However,don't miss this one!!!

I spent 4 days visiting my sister! We met up each day! The hotel was a very convenient meeting p0lace. A great time!

The staff were very welcoming and easy to deal with. We had an issue with the room initially that was resolved quickly. Friendly service and a nice atmosphere.

Wifi is not readily available, i didn't get seaview as promised and the phone wasn't working. The staff was great and the sales manager was understanding. Majority of staff members don't speak any English so be very careful. According to mad on expedia the resort is 26km away from the airport but in reality it is more than 60km. If you get a taxi make sure you have 70 € to pay the taxi.

The service and the staff was excellent, no doubt. The guy at the entrance was super helpful and helped us to reserve a taxi for the airport. The room was spacious and ok, the towels were a bit old and one could notice, also the bedsheets and the pillows. Overall a good experience, cheap, convenient and well located. Breakfast was ok.