Serock Vacation Packages

Staff nice and helpful but room was just ok. Was missing a television, shower door was broken.

Good property and as advertised. They could offer more pillows and tea. The instructions for access need to be far clearer. Once you are in it's ok but it's circuitous and not clear. Took 20 mins longer to just get through the front door than it should have.

The apartment was gorgeous. Very clean. Loved the location because it was only a few blocks from the mall. You have a drug store, mini market, liquor store and Starbucks only 1 block away. The only issue I had was with deposit options. You can only use blick or PayPal. The need to have more options

This stay was good, but the first issue we had was with communication. This was the only apartment on our trip where communication was not only late but the information provided to access the apartment was disjointed and difficult to understand. A solution here would be to have the instructions re-written for English speakers (this comment is restricted only to English - it’s potentially ok in other languages). The apartment was far too hot because there is no air-conditioning. This was a major flaw in summer because this meant we needed to open up all the windows to allow airflow. But as expected, in Poland there are a lot of smoking, which also got into the apartment; not nice. The apartment itself though is large enough with enough facilities to suffice. The washing machine is contained in the apartment. The distance to Lidl and other groceries is excellent as is the extremely easy to use and affordable Warsaw public transport. The bus to the airport is very close (actually I’d suggest getting on the bus stop at the apartment and riding the additional distance to ensure you get a seat as the bus can become very full; other hotels seem to miss out due to full buses).

Our apartment was quite charming with high ceilings and architectural details. It was a 2bedroom, 2 bath, advertised for 9 people. It was very comfortable for 5, but I think it’d be tight for 9. The staff was very accommodating to our requests and friendly, but in some areas cleaning was a bit superficial. There was some mold in the shower and dust bunnies around the moulding and found trash on the one side of the bed. The location was extremely convenient. And despite the central location, it was quite quiet.