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"We have always wanted to stay at the historic Basin Hotel. Eureka Springs is our favorite place on earth. The hotel was right in the middle of everything and it was like stepping back in time! Having the shuttle service was a game changer! I also love that the hotel had daily activities like the free wine tasting tour in the old speakeasy. That was a highlight!! "

"Love this hotel Clean"

"We were able to check in a little early which was a huge help! When we got to our room the smoke detector was chirping. I called the front desk and they had maintenance at our door in less than 5 minutes to replace the batteries. After swimming my husband went to get a few more towels. They explained that many other guests had been by to get towels and they were out at the desk but someone would bring us some. Less than 10 minutes and someone was at our door with more than enough towels. The front desk clerks helped up to figure out the trolley process to make it downtown for shopping. We have stayed here twice now and will continue to return!! They are so accommodating and care about their guests! "

"the man on duty was truly a lovely human being, thank you Stacy. it wasnt our first time staying at this hotel due to having dogs with us, we are sure to visit again."

"Check in was quick! Lacee is very professional and efficient! Excellent location and hotel! "

"Nice clean place to stay"

"Excellent staff excellent room and area. Highly recommend"

"Great clean property. Loved the pool and Mexican bar in the hotel "

"It was great. Clean friendly loved it. Missed having your breakfast, but that was our fault. "