Chalets à Scranton

« I travel very often for work and hotel convenience and cleanliness matter greatly to me. However this trip was about traveling 2,400 miles helping a family member in crisis and it’s the staff here I want to commend. When I booked this hotel I needed a late check out in order to conduct a virtual training webinar for work and needed a quiet space for 3 hours. Morgan the assistant mgr GRACIOUSLY made this possible which was such a relief to me. This hotel was very nice but what really rocked was ...

« I had to cut my stay short because of bedbugs and I have pictures of proof!. The manager at the hotel needs to learn about customer service, he was very rude and unprofessional! I truly believe if you paid for a service, and you can’t safely enjoy the service you paid for, you should be refunded . Am not trying to be mean but they changed my sheets one in 10 nights, towels have holes, and mattress is old with spots of blood stains, and other stains!. »

« This is no frills but very comfortable. If you need to stop, rest up and move on this is a very affordable place. This was my second time staying here and I would again. »

« My wife stayed there and had 2 nights booked. After the experience from the first night, she ended up going to a different hotel in another town the second night. The main curtains looking into the room from the outside didn't close and there was a loud banging throughout the night. She slept maybe a total of 45 minutes the 1 night she was there. She did mention the staff was friendly. »

« Staff was friendly. Room was clean. No sign of bedbugs or roaches. Climate control was very good. There were cosmetic signs of age and wear. Ceiling had bulges and screws and seems were showing that should be expected for its age. The only real negative was that the shower/ tub basin was curved and all the antislip hardware was peeled off, resulting in a couple of near disastrous falls while showering. Other than that concern the room was adequate. I would stay again for sure. »

« Very clean.. »

« Older motel, but was clean and comfortable and would stay there again. »

« The room was pretty descent for the price. The room was pretty clean. The staff was nice. The parking lot is a little weird but didnt have any issues with a larger car. Im not mad for a budget hotel. »