4/5 Very Good! (1,002 reviews)
The staff was out of this world. Everyone went way and beyond to help us, everyone is very friendly. I requested a high floor and I received no problem. The breakfast was good and the bed excellent.
The most annoying and terrible thing was the internet. They seriously need to address this situation.
A) There is no password.
B) Every few minutes you need to disconnect, forget the WiFi history from your device and receive a new IP address.
What kind of nonsense is this??? I speak Portuguese, I am Brazilian. I speak English, I understand internet and technology and this is ridiculous. I spoke to the reception that helped me a little but in the end, I always had to disconnect and connect time and time again even within 30 minutes. I know it sounds strange but I would think twice before staying there again, only because of this.
I was so stressed out with the internet that I didn't even bother fighting for it because I knew it wasn't one employees fault.
Reviewed on Nov. 3, 2021