Santiago de la Ribera Vacation Packages

Very helpful staff, hotel was clean and tidy

The hotel is very nice but expensive. 90euros for the Sunday buffet. We have used the hotel for many years and I do think that they should look at their pricing it is a holiday resort not a business hotel in the city. It was not busy.

The property is very remote with few onsite facilities. Definitely need to eat at the hotel but food choice poor and was always like warm, they have provided a microwave in the dining room to warm your food which isn’t appropriate when it should be warm to start with. We hired a car but no restaurants or cafes nearby, local town quite deserted. Very little choice, one fish, one meat, pasta, salad, cheese and a small desert selection. No table service, but drinks can be purchased at the bar that were quite expensive. Advertised as a spa hotel with indoor pool which was the reason we booked but this was closed for refurbishment and likely to be for the next 12 months. Outdoor pool far too cold to use and possibly closed, no one went in it for the week of our stay. Check out was 10am, charged us 10€ per hour for additional hour of late check out. No entertainment other than a golf course and a pool table. Room was large and spacious, bed very comfortable but it was full of ants including on the bed. Ants didn’t necessarily bother us but would no doubt be off putting to others. Would not stay again.

The property itself is excellent. The rooms are well proportioned, especially the bathrooms, and 3 pools means there is plenty to go around. However the pools were very cold compared to the swimming pools in Benidorm the week before with similar sun cover and air temperature. Also the property seems to catch the wind excessively, there wasn't a day where your towel was safe on your sunbed from being blown away. The kids club wasn't promoted so we had no real idea if it was working it not - I personally think the resort is better suited to couples than families as the atmosphere is very relaxed (too relaxed if you've got young kids). The kids entertainment on the terrace starts too late (2230). The food was well prepared and presented, if you are into your Spanish themed dishes you will appreciate it, if you've a more British palette the eating in options are not really for you. The complex was extremely quiet the week we were there, weirdly so. The most people we saw at one time was about 50 in the restaurant, other than that there seemed to be more staff than customers. Overall it's a lovely relaxing hotel for older guests or those looking for peace and tranquility.

Excellent hotel. No problems from check in to check out. Immaculately clean everywhere. Lovely large room with small kitchenette with a fridge and microwave. Freshly cooked breakfast at cafe next door. Lots of choices. Granola and yogurt with fruit was very good. Plenty of parking outside of hotel. Nice solarium for sunbathing. Can walk to beach and sculptures and a nice church and historic tower near. Would stay again and would recommend