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Cubanacan Casa Granda

4.0 star property
Upscale hotel with bars/lounges and rooftop terrace

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June 2024

Cubanacan Casa Granda

Photo gallery for Cubanacan Casa Granda

View from room
Restaurant
Exterior
Minibar, in-room safe, desk, blackout drapes
Restaurant

Overview of Cubanacan Casa Granda

Reviews
6.8

Popular amenities

  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Calle Heredia No. 201, Santiago de Cuba, 90200
  • Popular LocationParque Céspedes1 min walk
  • Popular LocationAbel Santamaria Park14 min walk
  • Popular LocationBacardi Rum Factory16 min walk
  • AirportSantiago (SCU-Antonio Maceo)7 min drive
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Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

Highlights

Air conditioning
LED TV
Renovated in 2016
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Minibar
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Terrace/patio
ACA Auténtica Casa Antigua
Air conditioning
Breakfast available
Laundry
Room service
9.6 out of 10, Exceptional, (15)
The price is CA $97
CA $100 total
includes taxes & fees
Apr 28 - Apr 29
ACA Auténtica Casa Antigua

About the area

Santiago de Cuba

Located in Santiago de Cuba, Cubanacan Casa Granda is in the city center and near the airport. The area's natural beauty can be seen at Abel Santamaria Park and San Juan Memorial Hill, while Museo Arquidiocesano and Museo Municipal Emilio Bacardí Moreau are cultural highlights.
Visit our Santiago de Cuba travel guideOpens in a new window

What's nearby

  • Parque Céspedes - 1 min walk
  • Cespedes Park - 1 min walk
  • Abel Santamaria Park - 14 min walk
  • Bacardi Rum Factory - 16 min walk
  • Tivolí - 1 min drive

Getting around

  • Santiago de Cuba Railway Station - 3 min drive

Restaurants

  • rooftop bar hôtel casa grande - 1 min walk
  • Thoms & Yadira - 1 min walk
  • El Holandes - 1 min walk
  • Cubita - 3 min walk
  • La Fabada de Marieta - 4 min walk

About this property

Cubanacan Casa Granda

Transformed upscale hotel in the city center, renovated in 2016
Take advantage of a rooftop terrace, dry cleaning/laundry services, and 2 bars at Cubanacan Casa Granda. WiFi in public areas (surcharge) and conference space are available to all guests.
Other perks at this hotel include:
  • Self parking (surcharge), a gift shop, and tour/ticket assistance
  • Luggage storage, multilingual staff, and 1 meeting room
  • Wedding services and a 24-hour front desk
Room features
All 58 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like safes and internet access.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LED TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: WiFi (USD 2 per hour)

Parking and transportation

  • Self parking on site (USD 2 per night)

Food and drink

  • 2 bars/lounges
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 1914
  • Colonial architecture
  • Designated smoking areas
  • Renovated entire property - October 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 2.50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 2.5

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for wireless internet in public areas: USD 2 per hour (rates may vary)
  • Self parking fee: USD 2 per night
  • Early check-in fee: USD 2.50 (subject to availability)
  • Late check-out fee: USD 2.5 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that credit cards issued by US banks or their branches are not accepted.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa Granda SANTIAGO DE CUBA
Casa Granda SANTIAGO DE CUBA
Hotel Cubanacan Casa Granda SANTIAGO DE CUBA
Cubanacan Casa Granda SANTIAGO DE CUBA
Cubanacan Casa Granda
Iberostar Casa Granda Hotel SANTIAGO DE CUBA
Iberostar Casa Granda Hotel
Iberostar Casa Granda SANTIAGO DE CUBA
Hotel Casa Granda
Cubanacan Casa Granda Hotel
Iberostar Heritage Casa Granda
Cubanacan Casa Granda Santiago de Cuba
Cubanacan Casa Granda Hotel Santiago de Cuba

Frequently asked questions

How much is parking at Cubanacan Casa Granda?

Self parking is available for USD 2 per night.

What time is check-in at Cubanacan Casa Granda?

Check-in start time: 4:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 2.50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Cubanacan Casa Granda?

Check-out is at noon. Late check-out is available for USD 2.5 (subject to availability).

Where is Cubanacan Casa Granda located?

Located in the heart of Santiago de Cuba, this hotel is steps from Santiago Cathedral, Casa de la Cultura Miguel Matamoros, and Catedral de Nuestra Señora de la Asunción. Museo Arquidiocesano and Museo de Ambiente Histórico Cubano are also within 5 minutes. Santiago de Cuba Railway Station is 20 minutes by foot.

Cubanacan Casa Granda Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 6 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Philip

Disliked: Property conditions & facilities, room comfort
Windowless room is not so bad
Initially I was disappointed at being given a room with no window. But given the noise in the area I was grateful I was.
Stayed 1 night in Mar 2020

8/10 Good

Philip

Disliked: Room comfort
Great terrace
Very average hotel. Has two great things about it though: Location is great. Terrace is a great place to have a drink and take a rest.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
v center city beatifoul hotel mach option,very good location
Stayed 6 nights in Feb 2020

8/10 Good

Lavinia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me cambiaron de Hotel
Me cambiaron al hotel Imperial cuando llegue. Eso no me gustó. En ningún lado dice que te pueden cambiar. 8 sobre 10
Stayed 5 nights in Feb 2020

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A Rollicking Time in the Heart of Santiago.
This is a beautiful old hotel in the heart of Santiago de Cuba. The hotel is in excellent condition and is well maintained. The service from hotel staff was excellent as well. There was a significant downside. Being in the heart of the city, it was very noisy and the walls and windows do little to keep out the noise when it's time to sleep. Cubans seem to start early and party until quite late. Also, being right next to the cathedral, the bell chimes for each hour and half hour. Sometimes, it felt like those bells were in our room. A tip for other travellers: ask for a room facing Parque Cespedes, and not facing La Case de la Trova. Also, bring earplugs.
Stayed 3 nights in Feb 2020

10/10 Excellent

David

Stayed 2 nights in Feb 2020

4/10 Poor

Joe

Disliked: Cleanliness
Good location and beautiful looking building, needs urgently a personnel retraining, all with attitude and unwilling to serve you unless you bribe them.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

4/10 Poor

Ella Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Granda Expectations Massive Disappointment
This hotel is as good as it looks in the pictures, but only from the outside!!. The rooms however are in need of freshening up, especially the bathrooms. The breakfast was shocking. In contrast to breakfast in the Casas Particulares the fruit was from cans, the juice from a box and the jams from tubs. The Monday parties are loud and continue well past midnight which makes sleeping difficult. It was announced during our visit that these parties will also take place on Wednesdays in the future. Public access to the hotel seems uncontrolled which feels rather uncomfortable. The location is indeed top notch, but we wouldn't recommend this hotel.
Stayed 2 nights in Nov 2019

6/10 Okay

Noelys

Stayed 1 night in Nov 2019