Santa María Vacation Packages

Reception was OK. Most of the staff were cordial, notably the young men serving in the restaurant and those working in the baggage area in the lobby, and the pool attendants. The room had a tiny dribble of cold water in the shower, no water at all (literally) in the taps of the bath tub, and a usable but small amount of cold water in the sink. We ended up taking our showers in the jacuzzi area several floors below our room, which was challenging because there are no bathrobes provided, On arrival the kettle in the room worked, which we needed because no drinkable water was available in the room or in the public spaces, (apart from one container of juice 11 floors below in the lobby), After boiling one kettlefull of water it ceased to work. It was not difficult to get it replaced, however. At checkout we were charged for minibar items that we did not even know were in the minibar and certainly had not consumed. The taxi drivers were very pleasant but I would prefer not to have been reminded to tip them. I always tip generously, there is no need to ask me for a tip.

We stayed here for four nights and it was absolutely heaven. The staff are friendly and helpful, especially Talia at the front desk and Marina at the restaurant. Our room was so comfortable, the generous credit at the restaurant was great, and we loved being in the middle of things while still having a quiet oasis to come home to every night and relax. Can’t recommend this place enough for a romantic, peaceful stay in a beautiful spot.

Wow! What an amazing property in a great location. Staff were incredibly nice and helpful, the pool area on the roof was great, so peaceful and beautiful. We got upgraded which was a pleasant surprise but the entire property is beautiful, has to be one of the best places to stay in the area. Slept great, had a great time walking around and exploring. Want to come back!

This hotel was exactly how I thought it would be - an absolute paradise. I stayed here with my best friend for spring break and it was all I could ask for. Amazing amenities, incredibly helpful staff, and an atmosphere of paradise. Thank you Casa Lola - I will DEFINITELY be back!