Sant'Elena Vacation Packages

Magical experience 10/10

My wife and I spent 3 days in Venice with our small dog (a corgi). The hotel was beautiful and clean, our room was great. But I want to highlight the staff as the best part of our experience. When we arrived everyone was as so sweet to our dog, and they put food and water bowls as well as a dog bed with a treat in our room waiting for us upon check in. Every single staff member, which they have many was incredibly helpful and extremely welcoming especially to our dog. I originally chose this hotel because I was worried about grass areas in Venice for our dog to go to the bathroom and they have a small grass garden, it is not for dogs. BUT right across the canal a 2 minute walk from the hotel is one of the few small grassy areas in Venice. I cannot express how amazing that staff was in every aspect of our stay. If we come back to Venice dog or no dog we will be staying here.

This hotel was such an amazing find! We loved every second of our stay, so we decided to extend it by two more nights! Everyone we met on the staff at the front desk, restaurants/bars, and on the maid service were so kind, welcoming, and helpful. We felt absolutely pampered! We had a rough travel journey and were immediately greeted with much needed ice cold lemon water and someone to carry our bags to our room. We got a tour of the property where the restaurants and amenities were explained, as well as details about our room and the complimentary drinks that are provided as each day. Not that this is a huge thing, but this is the first hotel I have stayed at where someone has been fully transparent about cost of mini bar/snack items in the room. So refreshing! The maid service is amazing. Every time we came back to our room our beds were made and we had fresh towels. This summer is SO hot, and our room (and the property overall) has the best air conditioning we’ve felt since being here! The pool is beautiful too! Very relaxing! We wish it was open a bit later in the evening because we enjoy it so much! I can’t recommend this hotel enough. We will most definitely be returning for further stays in the area! Thank you so much everyone for everything! You have truly made this an experience to remember :)

The hotel was beautiful, the staff was accommodating, hotel was centrally located and very close to the vaperretto stop. Would stay again and would recommend. One note, there are no towel hooks by the shower, it would be nice to have a place to grab the towel when coming out of the shower.