Sanford Vacation Rentals

"didn't use the pool area. the first receptionist wasn't what I would call people friendly. She was matter of fact, but not all that kind. Our room had no tv service, I went to the reception desk, a new girl told me to unplug and try again, still nothing. The door to room 347 had been screwed together at the top hinge, you had to lift the door up to even close it. We asked to change rooms. "

"Little quirky with the set up with the TV but fine. Only complaint was when the A/C came on it was quite loud. Didn't get to try the breakfast due to early flight. Close to airport."

"We had a wonderful breakfast on Monday, but then only pastries on Tuesday. Really disappointing. "

" Very clean property. Good breakfast. Friendly staff. My only complaint is the lighting in the bathroom. Had to open curtains and sit at desk to put on makeup. Minor thing. Weve stayed here twice now and will again. "

"Front desk was awesome !!"

"​My experience at the DoubleTree was not good. I checked in with Candice; her customer service on 2/25 was awesome. I had to check out and check back in on 2/26 due to error dates, which was not the hotel's fault.During the checkout/check-in process, I was told I needed to pay an additional $150. I asked the lady (didn't get her name) for what?she stated it was for a room deposit, she explained to me that there is a deposit collected each night you stay at the hotel. I was not happy with the company I work for and said, "Wow, I wasn't aware of this, this is my first and last time staying here."I paid the deposit. The clerk then asked if I wanted room service, jokingly I said well do I have to pay for that as well? Off to work I go. I returned to the hotel later that evening to discover housekeeping had taken the shower curtain, left the dresser drawers pulled out, and threw the garbage bag on top of the garbage. I go to the front desk for help informing me that I have no shower curtain to shower, was told she'll contact housekeeping and the supervisor. I waited for housekeeping to come so I can shower before my next meeting, needless to say I had to leave without showering due to the time. I stop by the front desk again and asked about the shower curtain. When I get back from my meeting, I find the shower curtain in a plastic bag attached to the front door. Yes I had to hang the shower curtain myself. To the young lady who intentionally had housekeeping remove the shower cur "

"The room was very updated and modern-spotless. The staff at the front desk could use some improvement. They forgot to even hand us our key or point out where the room was located. We asked for a 3 am wake-up call which never happened. At check out, the girl seemed totally disinterested. The courtesy van driver at 3:30 am was right on time, friendly, and dropped us off right at our gate, so I would give him 5 stars. Overall, this is a very nice, convenient to "

"Room was clean, facility was perfect. No issues. Will be back when in Orlando!"

"Staff was great. Disappointed you did away with shuttle at this location. "