San Andrés Vacation Packages

Air con doesn't work proper staff unfriendly and back home with scabies as sofa/beds are not desinfected proper after previous guests

The hotel was absolutely stunning. I was arriving late at night past the opening times for dinner and so the staff had prepared a plate of meats cheeses and salad and put it in my room upon arrival. Such a thoughtful gesture that made such a difference! Jorge from the reception staff was amazing and made me feel welcome explaining all the amenities etc. I was in the annex building which was quiet and really clean which was nice to arrive to. I had booked half board and so was paying for drinks the light my stay which were incredibly well priced and honestly cheap, especially for a hotel bar! Sara from the bar was really friendly and made some custom drinks I found online which tasted incredible! When it was time to leave, because my flight was at night, the staff offered free luggage storage, a free shower room to get ready in, and a key card so I could still access the hotel and beach via access gates until I needed to head to the airport. This made all the difference and is such a nice touch that made travelling so much easier. The friendly reception staff were able to call a taxi for me which only took about 5 minutes to arrive and I was able to pay for everything at the hotel, again, such a nice touch to make everything effortless! I can’t recommend this hotel and its staff enough, I will definitely be back!

Great pool and beach access, good selection of food and staff were really welcoming.

Gym is fab Staff are lovely and helpful Would highly recommend We had a fab holiday here Great and safe location

Hotel extremely poor and tired. In need of a major refurb. Sunbed wars and people running for sunbeds at 8am ! Food very average. Mostly pork served at dinner or overcooked meat. Rude staff including the Manager Pepe. Asked on check in if bed made into a double told it was in reality it was two single beds. All inclusive drinks from a machine and watered down. If you can avoid do. Staff really don’t care. In need of a major refurb. Surprised Lopesan even put their name on the resort.