Saltcoats Vacation Packages

Needs to be upgraded, definitely has potential.

had a short stay so couldn't access the breakfast, no onsite restaurant, no water filling station,

Clean! Nice! Decent breaky!

Absolutely one of the worst hotels I have ever had the displeasure of staying at. First, the room was not clean. Bedding was fine, but the carpet was stained and there was dirt on the doors. Not a huge deal, so we looked past it. The staff was, at best, disinterested, at worst, downright rude. When I asked one how his day was as I was walking by in the hallway, he responded "Be a lot better better if I didn't have to clean up after filthy guests." He was the janitor, it was quite literally his job. The rooms themselves are not sound proof at all. You could hear people talking at normal levels in the next room. Then the water went out. Not the hotels fault, the city was doing repairs, but the how the staff responded was. When I patiently asked if they had an ETA on when it was going to be back on, she quite literally screeched "IT'S NOT MY FAULT, HOW SHOULD I KNOW???" When the water did finally come back on, none of the staff were trained on how to cycle the on demand hot water so the rooms would get hot water more quickly. Instead they told me to keep the water running in the shower and it would eventually warm up. 50 minutes later I was able to have a lukewarm shower. And the shower. Worst ever. The shower faucets and heads are water restricted so badly that the water can't rinse the nickel store shampoo out of your hair. And finally I was woke up at 2:30am by yelling guests in the hall. Staff would not deal with them Never again.