Salem Vacation Packages

All staff were professional, courteous and friendly. They all went out of their way to grant your requests. The ambience is very nice. The electrical outlets on the patio didn't always work. Had to be creative in getting plugs to stay in. They also need to upgrade from 110v to 220v. Just kidding, but they should have something for travelers from Europe. Internet service was pretty good. Everyone in my group were pleased and would return. The tour setup for us by the manager was fun!!!! Good people, fantastic accommodations. Recommended...

Princess Senses the Mangrove is an unbelievable resort! it is Palatial, luxurious and a stunning place to take in. I had an amazing view from my beautiful Junior suite balcony and could enjoy daily sunrise/sunsets right from my chair. the staff is incredibly polite and helpful; I loved all the food and entertainment located on the property. For Food- there are so options to choose from whether buffet or one of the many restaurants on the resort. You just have to decide what to try. For the entertainment- there are large digital boards that display what is taking place on the resort that day (ie: tribute band, yoga, shows etc.) Everything from the pools to the Jacuzzis to the walkways are immaculately kept, and I can tell that staff work extremely hard to maintain a beautiful property and keep guests happy. I have Zero complaints and can't wait to go back!! Do not second guess, just book! you will not regret it. Side note- the buffet on the property has a dress code, so dress accordingly if you want to dine there at any time of the day or you will be turned around.

The food was far better compared to last year's visit, although I had a bad experience with the curried goat and oxtail at the Jamaican restaurant. They were undercooked and unchewable. The food truck was better on the first visit. The room was in a better condition last year. The shower door seemed as it was going to fall off and the smell of sewage came up through the shower drain. The room had a musty stale smell when first entered. Honestly, the stay was pretty boring as there was limited options to entertain yourself or be entertained. And finally, the front desk was asked about a late checkout and they stated they had multiple arrivals. I thought that was strange for an ordinary Monday and after speaking to a few staff members from other departments, they advised me that the front desk agent was lying. Definitely crossing this one off the list for another visit.

Totally enjoyed our stay at Retreat Plantation, home away from home , excellent management, Robin and his housekeepers we're L extremely pleasant. We would definitely go again!