Sale Vacation Packages

On the description it said bath robes and towels etc but upon arrival there wasn’t robes. One of the workers was very rude as well and wasn’t professional. He didn’t know the reason of why I was there and didn’t treat me with respect nor kindness. This was very disappointing because everything else was okay. I asked about if I can screen mirror on the tv when the tv clearly showed that u can screen mirror and he was blunt and was saying I was wrong that they wasn’t smart tv (which they wasn’t but that wasn’t what I was asking) apart from one of the staff members letting the place down everything else was fine. The other staff members were very helpful and nice.

Staff were amazing and helpful, very kind and allowed me to upgrade to a suite as I was there for a special occasion. The hotel itself is beautiful and I love the decor however a downside was no room service and their QR code has not been updated to the new downstairs restaurant TYGA. Also housekeeping did not make the bed during my stay of 3 nights (1 day I put a do not disturb sign) which isn’t what I’m used to. Overall a good experience but there could be some things made better.

We stayed for 1 night, on a Friday to visit our son in Eccles. Our room, 119, was on the lower floor. It wasn't spotlessly clean, with a few cobwebs. The set up of room was quite unusual, with the toilet separate from the bathroom. The toilet was very old fashioned, compared to the rest of the room and bathroom which were more contemporary in style. The toilet was difficult to get into and didn't have a soft close lid. The bed was quite firm but large and comfortable. The bed was in an odd position in the room, with very little space one side to get in and out of it. We found the temperature in the room ok, with using the air con. The towels were soft and the bathroom products very good. We didn't eat in the hotel, so can't comment on the food. We did have a drink at the bar, which was good. Free parking and a good location for us.