Hilton Saint John

Photo gallery for Hilton Saint John

Primary image
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hilton Saint John

Hilton Saint John

4.5 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
1 Market Sq, Saint John, NB, E2L4Z6

Explore the area

  • Popular LocationHarbour Station6 min walk
  • Popular LocationSaint John City Market7 min walk
  • Popular LocationSaint Joseph's Hospital14 min walk
  • AirportSaint John, NB (YSJ)18 min drive

Choose dates to view prices

About this area

Saint John

Located in Saint John, Hilton Saint John is connected to a shopping center. Marco Polo Cruise Terminal and Bay Ferries are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rockwood Park and Stonehammer Geopark. Harbour Station and Lord Beaverbrook Rink are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • New Brunswick Museum - 3 min walk
  • Saint John Coast Guard Base Lighthouse - 5 min walk
  • Harbour Station - 6 min walk
  • Saint John City Market - 7 min walk
  • Saint Joseph's Hospital - 14 min walk

Getting around

  • Saint John, NB (YSJ) - 18 min drive

Restaurants

  • East Coast Bistro - 4 min walk
  • Tim Hortons - 4 min walk
  • Gahan House Port City - 4 min walk
  • Ta-Ke Sushi - 5 min walk
  • Callahan's - 5 min walk

About this property

Hilton Saint John

Luxury hotel connected to the convention center in Saint John with fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite. All 197 rooms provide conveniences like refrigerators and coffee makers, plus MP3 docks and LCD TVs with cable channels. Guests will also find 24-hour room service, WiFi, and premium bedding.
Hilton Saint John offers 197 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Saint John hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 6.95 per 24-hour period)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: CAD 17 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • German

Business services

  • Business center
  • Conference center (17286 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Restaurants on site

  • York Bistro Pub

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Up to 75 lbs
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: CAD 17 per person (approximately)
  • Fee for in-room wireless Internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per stay
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Hilton Hotel Saint John
Hilton Saint John
Saint John Hilton
Hilton Saint John Hotel
Hilton Saint John Hotel Saint John
Hilton Saint John New Brunswick
Hilton Saint John Hotel
Hilton Saint John Saint John
Hilton Saint John Hotel Saint John

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 388 out of 996 reviews
5 - Excellent 39%
Rating 4 - Good. 358 out of 996 reviews
4 - Good 36%
Rating 3 - Okay. 128 out of 996 reviews
3 - Okay 13%
Rating 2 - Poor. 90 out of 996 reviews
2 - Poor 9%
Rating 1 - Terrible. 32 out of 996 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.8/5

Eco-friendliness

1/5 Terrible

Travelled with family
Liked: Cleanliness, staff & service, amenities
Maintenance is under par but understandable in this post pandemic world. However, at $280 a night it’s unjustifiable when there are arguably better options available for half the price.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast options were excellent and staff were very courteous.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and welcoming. They upgraded our rooms at no cost to a harbour view with corner-conjoined rooms for us and our friends. The customer service was excellent and we appreciated how dog friendly it was. If we are ever back in Saint John we would stay here again.
Stayed 1 night in Apr 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, very convenient location, accessible via pedway to many amenities.
Stayed 2 nights in Mar 2022

1/5 Terrible

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms and cleanliness were horrific . The smell in the rooms was over powering . Would never stay there again .
Stayed 1 night in Mar 2022