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Hilton Saint John

Photo gallery for Hilton Saint John

Exterior
Indoor pool
1 Queen Bed | Premium bedding, in-room safe, desk, iron/ironing board
1 KING BED JUNIOR SUITE | Premium bedding, in-room safe, desk, iron/ironing board
Room, 1 Queen Bed, Harbor View | Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hilton Saint John

Hilton Saint John

4.5 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
1 Market Sq, Saint John, NB, E2L4Z6

Explore the area

  • Popular LocationSaint John Trade and Convention Centre2 min walk
  • Popular LocationHarbour Station6 min walk
  • Popular LocationSaint Joseph's Hospital14 min walk
  • AirportSaint John, NB (YSJ)18 min drive

Room options

About this area

Saint John

Located in Saint John, Hilton Saint John is connected to a shopping center. Marco Polo Cruise Terminal and Bay Ferries are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rockwood Park and Stonehammer Geopark. Harbour Station and Lord Beaverbrook Rink are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Market Square - 1 min walk
  • Saint John Trade and Convention Centre - 2 min walk
  • New Brunswick Museum - 3 min walk
  • Harbour Station - 6 min walk
  • Saint Joseph's Hospital - 14 min walk

Getting around

  • Saint John, NB (YSJ) - 18 min drive

Restaurants

  • East Coast Bistro - 4 min walk
  • Tim Hortons - 4 min walk
  • Gahan House Port City - 4 min walk
  • Ta-Ke Sushi - 5 min walk
  • Callahan's - 5 min walk

About this property

Hilton Saint John

4.5-star luxury hotel connected to the convention center
Take advantage of shopping on site, dry cleaning/laundry services, and a bar at Hilton Saint John. For some rest and relaxation, visit the sauna. The onsite restaurant, York Bistro Pub, features al fresco dining. In addition to a gym and a business center, guests can connect to free WiFi in public areas.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Multilingual staff, meeting rooms, and concierge services
  • A front desk safe, a ballroom, and ATM/banking services
  • Guest reviews give good marks for the central location and helpful staff
Room features
All 197 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 6.95 per 24-hour period)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: CAD 17 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • York Bistro Pub

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (17286 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Up to 75 lbs
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: CAD 17 per person (approximately)
  • Fee for in-room wireless Internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per stay
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Hilton Hotel Saint John
Hilton Saint John
Saint John Hilton
Hilton Saint John Hotel
Hilton Saint John Hotel Saint John
Hilton Saint John New Brunswick
Hilton Saint John Hotel
Hilton Saint John Saint John
Hilton Saint John Hotel Saint John

Frequently asked questions

Does Hilton Saint John have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Saint John?

As of Dec 10, 2022, prices found for a 1-night stay for 2 adults at Hilton Saint John on Dec 22, 2022 start from CA $201.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Saint John pet-friendly?

Yes, this property allows pets with a maximum weight of up to 75 lbs per pet. There's a deposit of CAD 50.00 per stay.

How much is parking at Hilton Saint John?

Self parking is available for CAD 20 per night.

What time is check-in at Hilton Saint John?

Check-in is from 3 PM - anytime.

What time is check-out at Hilton Saint John?

Check-out is at noon. Late check-out is available for CAD 75 (subject to availability).

Where is Hilton Saint John located?

Located in the heart of Saint John, this luxury hotel is steps from Market Square, Saint John Trade and Convention Centre, and New Brunswick Museum. Saint John Police Museum and Saint John Coast Guard Base Lighthouse are also within 5 minutes.

Can I cancel my reservation for free at Hilton Saint John and receive a full refund?

Yes, Hilton Saint John offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Saint John cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.8

Good

Rating 10 - Excellent. 378 out of 1001 reviews" "
" "10 - Excellent 38%
Rating 8 - Good. 352 out of 1001 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 133 out of 1001 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 101 out of 1001 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 37 out of 1001 reviews" "
" "2 - Terrible 4%

8.2/10

Cleanliness

8.5/10

Staff & service

7.5/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Swasnand
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Oct 2022

10/10 Excellent

Jorge, TORONTO
Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice large rooms.
Stayed 2 nights in Sep 2022

6/10 Okay

Heather, Norland
Travelled with partner
Liked: Cleanliness, staff & service, amenities
When we checked in, the front staff said they would validate parking. When we checked out, that staff said you don't validate parking. Parking is an extra $18. There isn't any parking
Stayed 1 night in Sep 2022

10/10 Excellent

Paul
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time during our stay!
Stayed 2 nights in Sep 2022

2/10 Terrible

Marco
Business traveller
Disliked: Cleanliness, property conditions & facilities
Worst Hilton ever and I have stayed in many, many of them around the world. .Saying it’s tired and dirty would be an understatement. The bathtub was lined with black mold. This wouldn’t even rate well as a backpacker hostel.
Stayed 1 night in Sep 2022

8/10 Good

Bryanna
Stayed 1 night in Sep 2022

6/10 Okay

Mikaela
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

David
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have known this hotel since it was built, when it was sparkling. The rooms are tired. The bed headboards are holstered and torn. Refurbishing is needed.
Stayed 3 nights in Aug 2022

6/10 Okay

Zainab
Liked: Cleanliness, amenities
Stayed 7 nights in Aug 2022

10/10 Excellent

Nicole
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was in walking distance to local attractions/restaurants. I didn't like that we had to pay to park at this hotel - and were unaware until time of checking into the hotel that it was paid parking
Stayed 1 night in Aug 2022