Search Chalets in Ruckersville from CA $489

"The room was spacious and had a comfortable bed, but twice we found long black hair that wasn’t ours on a pillow and the comforter. Our towels had rips in them. One of the bedside lamps had a burned out bulb, and when I went down to the desk to ask for a replacement, there was no one there for a long period of time. I eventually gave up. The alarm on the old-fashioned clock radio in the room surprised us by going off super early in the morning. The lobby and hallways had a weird disinfectant smell. I would not stay here again."

"The hotel is beautiful - sleek and chic! Great location and stellar staff. The rooftop bar and restaurant is my favorite place in Charlottesville. (The gluten-free pizza is FANTASTIC!). The rooms are nice, but there was mildew on the shower walls the last 2 times we stayed there. The gym has some broken equipment, but that won't stop us from coming back! The best value in the area. "

"Clean room. Comfortable beds."

"The first unit we checked into had both adult and baby roaches present. To the resort’s credit, they moved us promptly once we reported the issue, but the timing made the situation especially inconvenient since it was around 10 PM and we had just started settling in after returning late from a wedding event. We were in town for a wedding and spent most of our stay attending offsite wedding events, so we did not really have the opportunity to fully explore or enjoy the resort amenities during our visit. While the staff responded quickly, the experience impacted the rest of my stay. I spent much of the trip feeling uncomfortable, constantly checking for bugs, and worrying about bringing them home with us. The resort offered four park passes as a goodwill gesture, which I appreciated. Unfortunately, after the experience, we did not feel particularly eager to return, so the resolution did not fully address the impact the situation had on our stay. We do have a year to use the passes, so perhaps with time we may reconsider. In fairness, our group had three different units spread across the resort and no one else reported similar issues, so this may have been an isolated incident. However, it still significantly affected my ability to relax and enjoy the stay."

"Nice, clean hotel. Kind of crazy that they charge $5 for parking when you get your room keys"

"Very clean and comfortable rooms. "

"Convenient location, quiet area"

"Halls were dark and dingy. Room was also dark with musty smell. Gym was dirty with bugs and seem to have not been cleaned in a while."

"Very nice staff! Well located, indoor parking, nice bar/lounge, room was clean and nicely appointed, excellent breakfast."