Dear Shu,We thank you for taking the time to share your feedback.We're sorry to hear that the absence of a kettle in your room led to some inconvenience. We want to ensure the comfort of our guests and while we don't have kettles in the rooms, we do provide coffee and tea facilities upon request. We always aim to make your stay as pleasant as possible.We hope to see you again in the future.Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

Dear Cenk,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

Dear Stephen,Thank you for this great review.We're thrilled to hear you found our location excellent, offering both tranquility and proximity to the city's attractions. It's great to know our hotel's ambiance made your stay cozy. We pride ourselves on the condition of our hotel and the services provided by our team, so it's rewarding to see these aspects contributed positively to your stay.We appreciate your feedback on room comfort and will continuously strive to enhance our guests' experience.We look forward to seeing you again in the future.Best regards,Judit Operations ManagerIbis Rotterdam City Centre

Dear Robert,Thank you for positively reviewing your time at our hotel.It's wonderful to know that our staff made a lasting impression with their friendliness and eagerness to assist; their proficiency in English is indeed a priority for us to accommodate international guests like yourself. We're also delighted that you found our rooms to be clean and equipped with all the essentials for a comfortable stay. It's our goal to provide a seamless experience, and we're glad that our efforts resonated with you.We hope to see you again in the future.Kind regards,Judit Operations ManagerIbis Rotterdam City Centre

Dear Donna,Thank you for such a positive review of your stay.We are delighted to read that your time with us was enjoyable and that you found our rates competitive.Wishing you all the best and looking forward to your next visit,Judit Operations ManagerIbis Rotterdam City Centre

Dear Joanne, Thank you very much for your review.We're thrilled to hear that you found our staff accommodating and appreciated the breakfast we offer. We always strive to provide a variety of tasty options for our guests to enjoy. It's great to know that you found our rooms to be compact and well-equipped for your stay.We apologize if the cleanliness of the room didn't meet your expectations. We take pride in maintaining a high standard of cleanliness and will address this issue with our housekeeping team. We hope that this didn't detract from your overall experience and that you were able to enjoy your time in Rotterdam.We hope that we may have the opportunity to welcome you back in the future.Best regards,Judit Operations ManagerIbis Rotterdam City Centre

Dear Neil,Thank you for taking the time to share your opinion with us.We're thrilled to hear that you found our rooms clean and comfortable, and that you were impressed with our hotel's condition. It's great to know that our service and friendly staff made your stay even more enjoyable.We appreciate your feedback and look forward to welcoming you back in the future.We look forward to a return visit from you in the future.Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

Dear Marius,Thank you for sharing your review.We're glad to hear that our friendly staff, decent breakfast, and great location contributed to a positive stay. Our team always strives to provide excellent service to our guests.We apologize for any inconvenience you experienced/ Our rooms are designed to be compact and efficient, and we understand that they may not be ideal for longer stays. We do offer rooms with different sizes and views, so please feel free to inquire about our options during your next visit. We're sorry to hear about the housekeeping issue you encountered. We provide daily cleaning, and we'll address this with our team to ensure it doesn't happen again. As for the noise, we recommend requesting a room on a higher floor or at the back of the hallway for a quieter experience.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Kind regards,

Dear Alex,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you again.Best regards,Judit Operations ManagerIbis Rotterdam City Centre

Dear Guest,Thank you for positively reviewing your recent stay.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you back soon. Kind regards,Judit Operations ManagerIbis Rotterdam City Centre

Dear Victor,Thank you for this kind review.We're thrilled to hear that you found our location perfect for exploring Rotterdam's landmarks and appreciated the proximity to public transportation, bars, and restaurants. Our hotel is indeed situated in a quiet area within the city center, making it an ideal base for discovering the city.We're also glad that you were satisfied with the condition of our hotel. Since our opening in 2014, we have been committed to maintaining a modern and comfortable environment for our guests.We would love to have you return in the future.All the best,Judit Operations ManagerIbis Rotterdam City Centre

Dear Dora,Thank you for sharing your opinion of your stay with us.We are delighted that our location allowed you to make the most of your visit and appreciate your positive feedback about our team who do their best to ensure you have a pleasant stay.We look forward to welcoming you back.Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

Dear Jessica,Thanks for taking the time to share your review.We appreciate your kind comments about our team who work hard to meet your expectations.However, we are sorry to hear that your time with us did not meet all your expectations and wish that you had informed us of any concerns during your stay. Our main commitment is to deliver an enjoyable experience and will be reviewing your comments with our housekeeping team.We regret that our buffet breakfast was not to your liking and welcome any suggestions which you may have on your next visit. Rest assured that your comments have been noted and will be taken into consideration for future improvements.We hope to welcome you back in the future.Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

Dear Paola,Thank you for taking the time to give your opinion about your stay.It is rewarding to know that you had an overall enjoyable stay with us. Regarding our rooms, we wish to clarify that we have different room types available. We would be more than happy to assist you in choosing the right room ahead of your next visit to make sure you are as comfortable and satisfied as possible.We hope to welcome you back. Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

Dear Fai,Thank you for commenting on your stay.We're glad to hear that you appreciated our climate system during your stay. We understand that you found the rooms a bit small, but we designed them to be cozy and efficient, ensuring a comfortable stay for our guests. As for the missing cups, glasses, and water boiler, we apologize for the inconvenience. Please note that we do provide coffee and tea facilities upon request, and our team is always ready to assist you with any additional needs.We hope to have the pleasure of welcoming you back in the future. Kind regards,Judit Operations ManagerIbis Rotterdam City Centre

Dear Mark,Thank you for this kind review.We are glad you had an enjoyable stay; our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again on your next visit.Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

Dear Rolf,Thank you for taking the time to share your feedback.We would like to offer our sincere apologies for any delay in providing you with the soap. We will be reviewing this matter to ensure we are more proactive in the future.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Judit Operations ManagerIbis Rotterdam City Centre

Dear Karen,Thank you for taking the time to let us know your opinion of your recent stay.We are pleased that we were able to meet your expectations.We look forward to seeing you again on your next stay.Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

Dear Guest, Thank you for the time you have taken to write a review.It's really rewarding to receive your positive feedback about our team members and the effort they made to ensure that this visit was memorable.We would love to have you return in the future.Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

Dear Jeroen,Thank you for letting us know that you enjoyed your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again on another occasion.Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

Dear Andy,Thank you for this kind review.We appreciate you choosing to stay with us and are delighted you found our location so convenient. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time.We hope that you will stay with us again many more times in the future. Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

Dear Marisa,Thank you for sharing your review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,Judit Operations ManagerIbis Rotterdam City Centre

Dear Guest,Thank you so much for this glowing review.We are delighted that you had such an enjoyable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to seeing you again in the future. Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

Dear Guest,Thank you for taking the time to review your stay.We are delighted that you had such an enjoyable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to seeing you again soon, Kind regards,Judit Operations ManagerIbis Rotterdam City Centre

Dear Hakeem,Thank you for your positive review.We are pleased that we were able to meet your expectations.We look forward to seeing you again soon.Best regards,Judit Operations ManagerIbis Rotterdam City Centre