4/10 Poor
Rene
Travelled with family
Apr 27, 2024
Liked: Cleanliness, property conditions & facilities
We booked 2 halfs weeks in Rome Palermo Cagliari for Holy Week and Easter. Our airline told us because of a flight change we coukd stay longer.It was perfect for us because we bought a home for my daughters birthday. There were minor issues so we needed a last minute 7 more days stay and RSRVS told us they could only do 4 the attendant did not speak english and did not offer taxi ...she rudely opened the door and was sweeping us out..PS we tipped her well and she did this. She didnt even photo copy our passports! The location is very far from everything and tiring walks back. to stay. The train station has many stair cases to from confusing connecting trains so please have the app and wifi.To get a taxi to the airport is at least maybe an hour or more , you cant just flag a taxi
...The building attendent Eber was an angel he offered to hold our bags for 5 hours until our next hotel check. He tried calling a taxi..he told us it was very difficult.So we hauled our luggages to the train station.Lucky for us we have been to Rome over 20 times. This location is not good.Please save your precious time and money. Our favorite place is Hotel Gravina San Prieto! To this hotel here Rome Sweet Home Vatican you are charging to much for the very far location to train station that still need to connect. The bus stops nearby are the same .
Rene
Stayed 5 nights in Apr 2024